Manufactuing plant Quality ManagerSupervise quality control specialistsLead IATF 16949 | ISO 14001 | ISO 45001 | ISO 22301

Determine needs for the business. Putting forward suggestions for new opportunities, procedures, customer service, facility layout, etc.⁜ Manage positive relationships with clients and logistic providers.⁜ Address client concerns and proactively work towards client satisfaction.⁜ Maintain product availability by conducting routine inventory audits, notify purchasing.

Supported manager of corporate store in leading and developing organizational structure, policies, procedures, growing multistate locations.⁜ Developed written procedures for sales, human resources, equipment rental collections, based on innovative business strategy,⁜ Managed thirty employees (sales, rentals, service, yard, and others) ⁜ Directly collaborated on profit and loss, inventory control, and the implementation of standard procedures, objectives, and goals with sales… Show more Supported manager of corporate store in leading and developing organizational structure, policies, procedures, growing multistate locations.⁜ Developed written procedures for sales, human resources, equipment rental collections, based on innovative business strategy,⁜ Managed thirty employees (sales, rentals, service, yard, and others) ⁜ Directly collaborated on profit and loss, inventory control, and the implementation of standard procedures, objectives, and goals with sales representatives and department heads. Provided coaching in the areas of customer service and team member growth. Show less

INSPERITYDeployed LiuGong Construction Machinery N.A. excavator third-party assembly operations, procure N.A./Mexico excavator component content and third-party development of specialized wheeled material handler. ⁜ Oversaw the design and development of innovative material handler product, third-party contracted excavator assembly operation.⁜ Oversaw, trained, and developed a single competent supplier engineer.⁜ Localized acquisition of engine, boom, arm, frame, and bucket from… Show more INSPERITYDeployed LiuGong Construction Machinery N.A. excavator third-party assembly operations, procure N.A./Mexico excavator component content and third-party development of specialized wheeled material handler. ⁜ Oversaw the design and development of innovative material handler product, third-party contracted excavator assembly operation.⁜ Oversaw, trained, and developed a single competent supplier engineer.⁜ Localized acquisition of engine, boom, arm, frame, and bucket from Mexico and N.A., simplified OEM component acquisition through mother plant transfer, point of communication for the customer about requests for extra features, design reviews, manufacturing status, and wheeled material handlers. Show less

Promoted to reduce assembly line disruption associated with supplier defects. ⁜ Lead team of quality engineers in collaborating short-term and long-term strategic plan to improve supplier’s skills with goal of reducing defects delivering continuous over year defect reduction (2015–24%, 2016–35%, 2017–10%) by communicating supplier performance KPIs goals and results, visiting suppliers, implementing appropriate defects resolution, clarifying specifications, providing training, involving… Show more Promoted to reduce assembly line disruption associated with supplier defects. ⁜ Lead team of quality engineers in collaborating short-term and long-term strategic plan to improve supplier’s skills with goal of reducing defects delivering continuous over year defect reduction (2015–24%, 2016–35%, 2017–10%) by communicating supplier performance KPIs goals and results, visiting suppliers, implementing appropriate defects resolution, clarifying specifications, providing training, involving suppliers in annual quality control circle competitions, etc.⁜ Responsible for a Global supply chain of 640 suppliers in all, 40 essential suppliers.⁜ Oversaw, trained, and developed five high-caliber quality engineers.⁜ Created training resources and trained quality engineers and suppliers on production part approval process, corrective action (8D, A3, 4-block, and 5-Why,) continuous improvement, auditing, etc. Show less

Section volunteer I have been on many committees.

Hired with the goal of expanding the company's CNC machining operations with medical device customers by serving as a liaison between customer quality department and integrating client ISO 13485 requirements.⁜ Management liaison for customer and ISO audits. ⁜ Prepared production floor inspection sheets. ⁜ Maintained calibration system for measuring devices. Subject-matter expert for product inspection and coordinate measuring machine programming.

Hired to assist and minimize costs by supporting the integration of two metal roll forming operations into a single factory that would fulfill client specifications for solar panel framing, enclosed box trucks, enclosed specialized trailers, semi-trailers, and the automotive, military, and agricultural industries.⁜ Management liaison for customer audits. ⁜ Oversaw four inspectors. ⁜ Prepared customer first article - production part approval process documentation, corrective action… Show more Hired to assist and minimize costs by supporting the integration of two metal roll forming operations into a single factory that would fulfill client specifications for solar panel framing, enclosed box trucks, enclosed specialized trailers, semi-trailers, and the automotive, military, and agricultural industries.⁜ Management liaison for customer audits. ⁜ Oversaw four inspectors. ⁜ Prepared customer first article - production part approval process documentation, corrective action response, and factory floor inspection sheets.⁜ Customer contact for quality defects. Show less

Acquired a small company that had room to develop, fixing air and hydraulic cylinders, selling seals and machined components.⁜ In charge of sales of machined parts, seals, and cylinder repair. ⁜ Oversaw two part-time employees (machinist and repair tech performing cylinder repairs.

Employed to efficiently oversee an injection-molded and extruded rubber testing laboratory to reduce costs. Maintaining and enhancing the ISO 9001 QMS and production standards set by the organization. Improve the safety system by identifying and reducing risks.⁜ Enhanced safety through risk identification, prioritization, and implementation of new equipment and machine guarding modifications. ⁜ Employees received safety training and increased awareness of safety hazards. ⁜ ISO 9001… Show more Employed to efficiently oversee an injection-molded and extruded rubber testing laboratory to reduce costs. Maintaining and enhancing the ISO 9001 QMS and production standards set by the organization. Improve the safety system by identifying and reducing risks.⁜ Enhanced safety through risk identification, prioritization, and implementation of new equipment and machine guarding modifications. ⁜ Employees received safety training and increased awareness of safety hazards. ⁜ ISO 9001 management liaison and internal auditor. ⁜ Oversaw two laboratory technicians. Show less

• Process (rubber over molding on metal)• Strengthened customer relations by resolving quality issues and delivering problem solving presentations• Led internal problem solving and continuous improvement teams• Developed work instructions, forms and quality standards for production increasing efficiency

• Process (manufacturer and importer of fun karts, scooters)• Reduced warranty claim calls and improved internal detection of defects• Leveraged experience to improve production processes, quality implementation and standards• Developed the training material and conducted training classes for the ISO 9001 for all 120+ staff, including senior leadership improving efficiency

• Process (plastic injection molding)• Help to develop non-automotive business opportunities which increase sales by 7%• Achieved only three rejection incidents within 27 months• Created and implemented a full quality system (ISO 9001:2000 and 2008) and achieved certification to maintain business and quote new business

• Process (gas tank blow molding)• Developed work instructions, forms and quality standards for production increasing efficiency• Supplier Auditor and Internal Auditor• Corrective action 8D

Supervised a Field Guest Engineer and Receiving Inspector and three indirect reports (Floor Auditors).Responded to customer inquiries and led problem solving teams of up to ten personnel. Teams encompassed quality, engineering, manufacturing, supervision, and production. Determined problem source, implemented containment procedures, set up corrective actions to be taken, followed up to ensure attainment of quality goals, and forwarded documentation to customers.Visited… Show more Supervised a Field Guest Engineer and Receiving Inspector and three indirect reports (Floor Auditors).Responded to customer inquiries and led problem solving teams of up to ten personnel. Teams encompassed quality, engineering, manufacturing, supervision, and production. Determined problem source, implemented containment procedures, set up corrective actions to be taken, followed up to ensure attainment of quality goals, and forwarded documentation to customers.Visited customer's plant sites to trouble-shoot and resolve quality issues and give problem solving presentations. Interacted with Supplier Representatives and the customer's purchasing group.Monitored suppliers for raw material quality.Accomplishments:Team leader for implementation of Honda's Best Practices System. Achieved goal of a 10% improvement in efficiency and quality and increased output.Served on an implementation team for ISO 14000. Achieved successful implementation the first time. Show less