Chun Lee Email & Phone Number

Columbia, Sc, Us

Columbia, Sc, Us

Charlotte, North Carolina, United States

• Oversee, develop, and organize a team of four to five contractors; head the recruitment and onboarding process for qualified candidates; advise over five talented individuals, driving overall team productivity within first two months; prioritize tasks and manage time effectively on routes. • Collaborate with subcontractors and team members to achieve project goals, fostering a positive and productive work environment.• Ensure the quality and consistency of deliverables, leading to high client satisfaction and repeat business.• Build and maintain strong relationships with clients, understanding needs, and offering tailored solutions; handle projects, from inception to completion, guaranteeing timely and within budget deliverables. • Managed routes effectively; saved an average 10% on time within first year of operation.

United States

• Mentored and guided over three new recruits, devising training materials and resources to ensure high quality performance in alignment with company policy.• Gathered and evaluated large volumes of data, handling an average of 400-500 daily inquiries; installed, configured, and updated new database systems, software updates, and security protocols.• Conducted data verification and validation to maintain data integrity; assisted in the development and maintenance of data entry procedures and standards.• Coordinated with team members to identify and resolve data discrepancies; completed data entry tasks within specified timelines, consistently meeting and surpassing productivity targets.• Advised on administrative tasks, created reports via PowerPoint and Excel, and maintained smooth operations by implementing team efficiency improvements; conducted private meeting to follow up with new recruits to ensure success; reviewed 200+ inquiries weekly from new recruits and other team members to ensure quality, leading to a 20% decrease in inaccuracy.• Maintained strict confidentiality when handling sensitive data; logged and organized data from handwritten and digital sources, and verified accuracy of data.

United States

• Received and resolved 200+ prescription inquiries through the Connexus system; attained timely fulfillment of all medication orders.• Spearheaded the medication dispending operations and monitored inventory management; achieved 100% accuracy and strict compliance with pharmacy regulations; lowered dispensing errors and enhanced patient safety.• Supervised insurance claims and organized classified information, maintaining patient confidentiality and accessibility to digital medical records; recognized as a quick learner and learned the operation of the pharmacy within the first two months of employment with little to no prior training, a capable technician, able to run the daily operation solo with the pharmacist.• Completed the Pharmacy Technician Certification.• Maintained a high level of prescription accuracy, achieved a zero-error free accuracy during time of employment.• Collaborated with pharmacists to ensure compliance with state and federal regulations; supervised pharmacy inventory, including ordering, restocking, and monitoring expiration dates.• Processed insurance claims and maintained patient records with strict attention to confidentiality; gained hands-on experience in various aspects of pharmacy operations.

United States

United States

• Attained comprehension of retail business fundamentals, identified department sales trends, oversaw inventory management, drove process efficiency, and utilized merchandising strategies.• Introduced customers in a professional and courteous manner, discovering concerns and suggesting effective recommendations; promoted to work at the pharmacy as a pharmacy technician for my performance.• Addressed customer inquiries in a timely basis, and handled all exchange, refunds, returns, and policy inquiries; capitalized on issue resolution rate, generating high levels of customer satisfaction.• Forged and strengthened customer relationships through active listening, product knowledge, and effective problem-solving.• Offered product recommendations and explanations, guiding customers through the decision-making process; operated cash registers, handled financial transactions, and maintained accurate sales records; cooperated with the sales team to implement sales strategies and promotion campaigns.

Game And Interactive Media Design

Education record