Chunwei Chen

Chunwei Chen Email and Phone Number

Taiwan Team Lead of Service Delivery Management @ Diebold Nixdorf
Taipei City, Taiwan, Taiwan
Chunwei Chen's Location
New Taipei City, New Taipei City, Taiwan, Taiwan, Province of China
About Chunwei Chen

In information industry, I have many years of experience in customer service and also served as product marketing and project management positions. Enjoy in learning new thing and knowledge.Only continuous learning to be able to make myself more competitive.

Chunwei Chen's Current Company Details
Diebold Nixdorf

Diebold Nixdorf

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Taiwan Team Lead of Service Delivery Management
Taipei City, Taiwan, Taiwan
Website:
diebold.com
Employees:
15914
Chunwei Chen Work Experience Details
  • Diebold Nixdorf
    Taiwan Team Lead Of Service Delivery Management
    Diebold Nixdorf
    Taipei City, Taiwan, Taiwan
  • Diebold Nixdorf
    Taiwan Team Lead Of Service Delivery Management
    Diebold Nixdorf Jan 2020 - Present
    台灣
  • Diebold Nixdorf
    Service Delivery Management Manager
    Diebold Nixdorf Mar 2019 - Dec 2019
    台灣
  • Diebold Nixdorf
    Managed Service Delivery Manager
    Diebold Nixdorf Jan 2018 - Feb 2019
    Taiwan
  • Wincor Nixdorf
    Project Delivery Supervisor
    Wincor Nixdorf Nov 2015 - Dec 2017
    Taiwan
  • Aver Information Inc.
    Product Manager(Surveillance Product)
    Aver Information Inc. Sep 2014 - Sep 2015
    New Taipei City, Taiwan
    1.I am responsible for the success of a surveillance product(IP Cam and NVR / DVR) or group of products through development and execution of comprehensive product strategy and roadmap with marketing and engineering. Leading product demand, and responded to the changing and competitive environment, including product positioning, function definitions, and overall product strategy.2.Need internal communication and coordination across functional organizations, including other BU product manager, engineering, product marketing, procurement, factory, in order to ensure successful implementation of the project and product / solution display, and will assist business requirements into specific technical requirements 3.EU Branch office related support , including product specifications instruction , technical questions feedback, set up the sales price, pull in product shipping time ... etc
  • Infortrend
    Pre-Sales( Storage Product)
    Infortrend Oct 2013 - Sep 2014
    New Taipei City, Taiwan
    1.I am responsible for storage product related solution study and verification , new feature/product maturity verification and best practice.2.Branch office related support , including tender specification review,technical training,ODM project coordination and do performance POC(Proof of Concept)Ex: (1)JP, USA, China branch support(2)ODM project : Toshiba medical ,Tokyo University ..etc
  • Ibm
    Account System Service Represntative( System X Server And Storage Product)
    Ibm Aug 2003 - Oct 2013
    Taipei City, Taiwan
    1.I am responsible for on-site installation, maintenance and repair of IBM and multi-vendor systems and components, including hardware, networking products, software and Operating Systems2.I am responsible for global account of Intel, Microsoft, Pfizer, Deloitte, E&Y, Nokia, JPMorgan...etcOther account:Entie bank, JCIC, NCCC,NCCU, Chang Hwa Bank, Taiwan power, FEIB bank…etc3.Perform services activities such as systems assurance, installation planning, account management, systems-level problem determination, discontinuance and relocation of IBM and non-IBM systems and products4.Created business strategies and developed solutions packages for client5.Cooperated with partners to bundle the value solutions for customers.. 6.Monitor IBM PC products (PC & NB) for 6 years and Server products(x server & storage) for 4 years7.Led client’s relocation project of IT center, data-center, and call centerEx:CHT, BOT(Bank of Taiwan), Evergreen, China-airline, Fubon bank, Yuanta bank…etc8.Additionally :(1)Promote customer satisfaction and renewed hardware maintenance contract(2)Annual contract renewal rate is 90% and maintenance contract revenue is about 300K(USD)

Chunwei Chen Skills

Microsoft Office Microsoft Excel Microsoft Word Customer Service Powerpoint English Windows Research Outlook Teaching Html Strategic Planning Business Analysis Team Leadership Product Management Project Management Product Marketing Pre Sales Leadership Account Management Hardware

Chunwei Chen Education Details

Frequently Asked Questions about Chunwei Chen

What company does Chunwei Chen work for?

Chunwei Chen works for Diebold Nixdorf

What is Chunwei Chen's role at the current company?

Chunwei Chen's current role is Taiwan Team Lead of Service Delivery Management.

What schools did Chunwei Chen attend?

Chunwei Chen attended Anglia Ruskin University, Da-Yeh University.

What skills is Chunwei Chen known for?

Chunwei Chen has skills like Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Powerpoint, English, Windows, Research, Outlook, Teaching, Html, Strategic Planning.

Who are Chunwei Chen's colleagues?

Chunwei Chen's colleagues are Kieran Wynne, Sarune Tolar, Roberto Carlos Díaz López, Vasco Frota, Bellala Padmaja, Marcos Queiroz, Marie Therese Berbano.

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