Procured and managed a diverse government, SME, and Fortune 500 client portfolio in the Americas and Europe. Exceeded industry average sales per employee. Delivered public and on-site corporate language instruction and managed independent contractors in delivering same. Translated and outsourced translation in over twenty-five languages to freelance translators worldwide and project managers in North and South America. Delivered keynote addresses on cross-cultural issues to large audiences at Fortune 500 companies. Delivered conference presentations on business networking, sales, and customer relationship management to colleagues. Consulted on and managed print and online marketing localization projects. Interpreted depositions and managed court, escort, and conference interpreters. Consulted with client-company C-level executives on cross-cultural business strategy. Handled confidential and business critical client information on a regular basis. Met and exceeded client deadlines while maintaining a high level of quality.

Proofread, edited, and indexed Islamic Translation Series Islamic philosophical texts for publication.

Founded and chaired the American Marketing Association - Houston Chapter Hispanic Marketing Special Interest Group.

Successfully planned and implemented a takeover/turnaround strategy. Took over business that had been losing money for three straight quarters and turned it around in one quarter. Hired new instructors. Planned and executed a successful marketing strategy. Increased number and quality of course offerings. Increased enrollment.