Ensure store operations, procedures, and best practices are being adhered to for stock management, payment management, loss prevention, and success for overall operations. Responsible for quality control for all items being bought. This includes coffee roast dates, expiration dates, and watching all drinks being made to make sure all team members are following recipe.

Responsible for Accounts Payable, Accounts Receivable, expense reports, and reporting sales data. Managed and maintained relationships with wholesale accounts.

Within 6 months of working with company, was promoted to shift supervisor. Worked with upper management to successfully create training program that was used company wide. Performed quarterly performance reviews for staff working under me. Supervised operations at very high volume location.

Helped GM and supervisors work towards becoming a training location for our district. Worked alongside my supervisors to successfully train new hires for the company.