As a Medical Office Assistant III at MedStar Washington Hospital Center, I have over eight years of experience providing administrative support to various medical offices and teams. I have an Associate of Arts and Sciences degree in Health Care Administration/Management, and I am currently pursuing a BHA degree. My core competencies include cross-team collaboration, social media marketing, and verbal de-escalation. I am passionate about delivering patient-centered administrative support and implementing policies that improve efficiency and enhance productivity. My mission is to support the health and well-being of patients and their families by providing them whatever support they need emotionally and socially, while optimizing patient experience and collaborating with health care team members, including physicians, social workers,and senior leadership to identify barriers to efficient, quality service.