• Intake of processing votes; reconcile tallies, and balance broker reports within the tabulations unit • Update and optimize database structures; write and execute SQL queries; troubleshoot database issues; ensure data integrity and security; and collaborate cross-functionally with other teams on data-related projects• Present numeric data in rows and columns to aid comparison and statistical analysis• Receive notifications of upcoming meetings and informational mailings for publicly traded companies from multiple sources including broker searches and notices from the NYSE, SEC and DTC• Monitor multiple daily reports to ensure that the information provided to solicitor/transfer agent counterparts is accurate and up-to-date and that clients receive correct information for shareholder distribution• Ensure accurate processing of votes and reports while implementing global regulatory standards daily• Reconcile vote tallies with broker reports, ensuring adherence to company guidelines and regulations

• Managed database and system workflow to ensure accurate maintenance and current information of records• Typed, logged and maintained records of purchase orders/workorders • Managed all incoming/outgoing inventory to support field technicians • Tracked and processed expense reports and invoices in a timely manner• Maintained strict confidentiality of sensitive information to ensure compliance with SOPs and regulations• Received and distributed special orders/packages from various delivery providers• Received and distributed special orders/packages from (UPS, FedEx, Medeco, Banner, Seaclock, JLM and ILCO)• Managed a high-volume of incoming and outgoing calls

• Extracts data from reports in spreadsheets, and communicates with vendors to receive metrics needed to finalize the reports on a monthly basis• Monitors spend and performance pace across platforms to ensure that budgets are not beyond what has been approved by the client• Develops insights and recommendations on changes to make in campaigns to improve performance• CM360, Bionic, Dropbox, Sharepoint, Office, Excel, Excel pivot, PowerPoint/building decks• Consistent communication with vendors pertaining to invoicing, budgets, campaigns and creative/native ads

• Organize details in GoogleDoc format to expand marketing strategy ideas • Using Adobe Photoshop to create great visuals and flyers for upcoming fundraising events • Attend weekly/bi-weekly meetings to analyze and review upcoming fundraising events • Communicate to fellow interns and management through the application platform "Slack"• Coordinating non-profit events

• Coach, train and supervise 5-7 associates on effective and productive merchandising proficiencies for consistent sales• Oversaw sales activities; financials, revenue records, price checks, gross charts and labor• Organize steady workloads and coordinate schedules to consistently give customers optimal coverage that also meet the business’s volume

• Directed marketing and promotional plans based on the business and operative knowledge to develop and implement new revenue streams that generated over $20,000 in sales• Developed and optimized memberships, successful marketing opportunities, and promotional strategies• Monitored and controlled business budget, increased revenue, and maintained expenses• Managed the business webpage; creating flyers, sending email reminders and answering member inquiries

• Modeled excellent customer service to encourage staff to proactively assist customers and build customer loyalty and retention• Conducted interviews, on-boarding process, and associate appraisals • Scheduled department staff strategically to maintain proper coverage based on business volume and sale peak hours