Ciara Moore Email & Phone Number

Austin, Texas Metropolitan Area

Picking product daily for various sales ordersWorking with a team to allocate and ship product to our wholesale and retail accounts on a weekly basisDelivering exceptional customer service by gift-wrapping and sending out our online customers’ orders in advance of communicated deadlineCommunicating with managers throughout the day and being willing to shift priorities on short notice.Staying up-to-date with changes in packing requirements that occur with our vendorsAssisting in frequent cycle counts to be able to ensure inventory accuracy at all timesComplete ongoing quality control checks throughout the fulfillment process.Encouraging your co-workers by building a great team dynamic by assisting with training of new employees.

Austin, Texas, United States

Through troubleshooting, identifies machine malfunctions and isolates the failure mechanism.Repairs the failure mechanism in the most cost-effective manner.Performs preventive maintenance at specified intervals and schedules.Performs calibrations and re-qualifications on equipment at specified intervals and schedules.Assists process technicians and engineers with the installation and removal of process equipment.Analyzes and implements corrective action reports and process tracking mechanisms.Records times and problems in equipment logs.Provides daily equipment functioning activity information.Sets up standard and special purpose laboratory equipment to test, evaluate and calibrate other instruments and test equipment.Disassembles instruments and equipment and inspects components for defects.Aligns, repairs, replaces and balances component parts and circuitry.Devises formulas to solve problems in measurements and calibrations.Assists engineers in formulating test, calibration, repair and evaluation plans and procedures to maintain precision accuracy of measuring, recording and indicating instruments and equipment.May require travel to other Flex sites or equipment vendors’ locations. Highest level may perform both software and hardware maintenance.

Austin, Texas, United States

Researches missing incorrect title paperwork and finalize a proper resolution Provides a variety of customer support services through the mail, email, telephone, and direct personal contactReviews and enters in title work for all customersCommunicates with customers by email or verbally to handle title issues dailyCompletes application to transfer title ownershipEnters information from titles received from the state into the IAA operating systemStays current with title/salvage laws in multiple statesResponds to customer questions, complaints, and requestsResolves problems encountered in the effort to transfer title ownershipPerforms word processing assignments, filing, and related clerical dutiesFollows well-established procedures and under the close direction of the supervisorAssists with other office functions as neededImmediately reports all violations of company policy to a supervisor or managerProtects and preserves confidential, personal customer information received and adheres to state and company records retention procedures

Austin, Texas, United States

Receives incident from escalation of L1 or receives incident from application and infrastructure teams directly; troubleshoots technical issues via phone, tickets and remote support (desk-side as needed) in a courteous manner both synchronously and asynchronously; escalates unresolved issues to L3 or engages service vendor. Actively listens to and builds rapport with end users to elicit problem details, applying conflict resolution skills as needed. Has administrative rights; can make change to systems hardware and software. Documents, reviews and ensures that all quality and change control standards are metPartners with engineering team to resolve any SCCM Software Center issuesMaintains, upgrades and supports existing systems to ensure operational stabilityApplies diagnostic utilities to as needed to complete troubleshooting activitiesIdentifies new and existing requirements and installs necessary hardware and equipment infrastructure to meet these requirements. Accesses software updates, drivers, and knowledge bases as needed to achieve problem resolution. Tests fixes prior to closing tickets to ensure problems have been adequately resolvedObtains and maintains license keys and associated software assets.Maintains the PCLS software server which contains manual installation packages. Negotiates with vendors to ensure that all system requirements are met in a timely and efficient manner; maintains and nurtures relationships with software vendors. Interacts and builds relationships with site leadership where applicable. Documents all pertinent end user identification information including nature of problem. Records, tracks, and documents the problem-solving process for each ticket. Actively engages in and supports formal and informal training sessions to share new skills and knowledge including, but not limited to, usage of system to obtain license keys and updates on additions and changes to the PCLS software server.

Assist the General Manager with hiring, training, managing, supervising, directing, and developing Great People ready to serve a SuperSONIC experience to every guestDemonstrating a Fair, Firm, Fun leadership approach, and leading by exampleAssist with managing a profit and loss statement to exceed expectations every week, month, and yearSwiftly resolving employee concerns with a thoughtful approachCelebrating team successes and coaching for better performanceSetting expectations and providing clear and continuous feedbackCreating an upbeat positive atmosphere during the shift that makes work funHelping employees understand the big picture and their role by sharing the “why” behind tasksUnderstanding how to use metrics to evaluate Drive-In performance and assist with necessary improvementsMaintaining and enforcing SONIC safety and sanitation standardsRelentlessly complying with all federal, state, and local laws and regulations

Checks in and/or out youth attending Club adhering to proceduresTakes daily class attendance and maintain accurate recordsSupervises youth in various settings including classrooms, cafeteria, playground, multipurpose rooms, and field tripsCreates virtual and Club on the Go lesson plansCompiles materials to be dispersed on-site for Club on the Go programmingFacilitates daily virtual “live” Club programming sessions. Converts or streams that content into online videos for use on BGCAA’s social media channels.Packages and distributes Club on the Go material to participants including a sustainable snack, educational kits, nutrition and healthy habits tips, and other resourcesPrepares and serves food adhering to strict proceduresAttends staff meetings and training sessions as prescribedMay be required to drive a shuttle bus or Club transportationMaintain close daily contact with Club staff and Club members to receive/provide information, discuss issues, explain guidelines/instructionMaintain contact with external community groups, school administration, members’ parents and othersResponsible for cleaning and maintaining the Club areaPerform other duties as assigned

Sophmore

Education record