Ciara Owens Email & Phone Number

Las Vegas, Nv, Us

Las Vegas, Nevada, United States

-Primary success partner for 29 first and second year corps members (CMs) in cohort through 1:1 and group coaching on effective skills resulting in increased confidence and competence in instruction aligned to the Nevada Education Performance Framework for licensed educators , fostering community/social advocacy aligned to TFA’s mission towards “One Day”, and overall wellness with an impact of 90.3% CM sense of belonging compared to the 85% national average-Lead the development of an… Show more -Primary success partner for 29 first and second year corps members (CMs) in cohort through 1:1 and group coaching on effective skills resulting in increased confidence and competence in instruction aligned to the Nevada Education Performance Framework for licensed educators , fostering community/social advocacy aligned to TFA’s mission towards “One Day”, and overall wellness with an impact of 90.3% CM sense of belonging compared to the 85% national average-Lead the development of an individualized and customized plan of support for each corps member, drawing on their strengths, interests, and needs to propel them towards exceptional results with their students in their classrooms in alignment with TFA’s national and regional 2030 goals with an impact of 93% CM satisfaction with leadership development and efficacy compared to 83% national average-Coordinate, design, and/or facilitate optional professional learning including sessions on Clark County School District curriculum, research based instructional practices, social emotional learning, and more to increase student outcomes that led to 86% CM confidence in leadership development and skills compared to 83% national average-Organize and execute community-based events for 87 corps members, creating opportunities for them to build strong connections within the Nevada community for increased regional retention rates of 98% for first year corps members and 97% for second year corps members-Coordinate with external partners and stakeholders to identify needs and develop plans to improve corps members programming and services to increase the number of corps members successfully completing their two year commitment Show less

Las Vegas, Nevada, United States

-Designed and facilitated professional learning including sessions and 1:1 coaching on effective skills for 24 aspiring and current school leaders, with internal and external partners and stakeholder input, resulting in increased confidence and competence in instructional leadership and management skills aligned to the Nevada Education Performance Framework for licensed educators and administrators that increased alumni school leaders from 40 in FY22 to 49 in FY23. -Launched… Show more -Designed and facilitated professional learning including sessions and 1:1 coaching on effective skills for 24 aspiring and current school leaders, with internal and external partners and stakeholder input, resulting in increased confidence and competence in instructional leadership and management skills aligned to the Nevada Education Performance Framework for licensed educators and administrators that increased alumni school leaders from 40 in FY22 to 49 in FY23. -Launched Transformational Schools (Title I, open enrollment, 4/5 star schools, with at least 75% of student proficient as measured by SBACT and/or ACT) vision, strategy and development of 5 schools and meeting goal in collaboration with Opportunity 180 to increase the number of quality seats in Las Vegas with 2/5 schools on track with 3-5% growth-Developed & managed the recruitment strategy, application process, & execution for alumni pathways to further develop leadership skills and community impact with 90% acceptance rate -Spear headed alumni contact records campaign (TFACT) to increase data freshness from 43% to 74% that allowed TFA LV to connect alumni with the most relevant supports Show less

Las Vegas, Nevada, United States

-Coached ELL Student Success Advocates, teachers, strategists, and administrators to strengthen the instructional core through instructional rounds, professional learning sessions, differentiated support, modeled lessons, and other research based practices based on Socio-Cultural Theory to increase student engagement that lead to a 47-56% increase in WIDA scores that measured language proficiency among 65-77 schools-Co-developed, piloted, and trained educators on the implementation of the… Show more -Coached ELL Student Success Advocates, teachers, strategists, and administrators to strengthen the instructional core through instructional rounds, professional learning sessions, differentiated support, modeled lessons, and other research based practices based on Socio-Cultural Theory to increase student engagement that lead to a 47-56% increase in WIDA scores that measured language proficiency among 65-77 schools-Co-developed, piloted, and trained educators on the implementation of the Nevada Department of Education English Language Development (ELD) Framework and Instructional Guidance documents for effective integration of ELD and content standards to increase positive outcomes for multilingual learners -Facilitated communication and collaboration between families, school staff, and community organizations to support the needs of ELL students to increase family engage on language proficiency practice outside of school-Utilized an asset orientation approach while coaching teachers, strategists and school leaders to effectively integrate content and language instruction, resulting in improved academic outcomes for English language learners Show less

Las Vegas, Nevada, United States

-Facilitated professional development workshops for colleagues, sharing best practices in adult education instruction and coaching techniques to improve teacher effectiveness and support student learning-Evaluated and monitored student's performance, and coached students to developed and implement individualized instruction plans to meet the diverse learning needs of adult learners, resulting in improved student comprehension and retention of subject matter for a 68-87% pass rate for high… Show more -Facilitated professional development workshops for colleagues, sharing best practices in adult education instruction and coaching techniques to improve teacher effectiveness and support student learning-Evaluated and monitored student's performance, and coached students to developed and implement individualized instruction plans to meet the diverse learning needs of adult learners, resulting in improved student comprehension and retention of subject matter for a 68-87% pass rate for high school Science courses-Developed multi-level student centered lessons and assessed progress based on the New Generation Science Standards to ensure that adult students were college/career ready upon graduation. -Supported cross-curricular planning to increase relevancy of content for multi-level adult learners to pass High School Equivalency Test (HISET) exam or earn their high school diploma Show less

Las Vegas, Nevada, United States

-Mentored and coached new and experienced teachers in curriculum development, instructional strategies, and classroom management school-wide, resulting in improved student achievement and teacher effectiveness to a 85% Science teacher retention rate -Led the Science Department as chair to provide professional growth opportunities for best practices and collaboration that cultivated the first all grade level science fair, cross curricular instruction, STEM Summer Academy Program and… Show more -Mentored and coached new and experienced teachers in curriculum development, instructional strategies, and classroom management school-wide, resulting in improved student achievement and teacher effectiveness to a 85% Science teacher retention rate -Led the Science Department as chair to provide professional growth opportunities for best practices and collaboration that cultivated the first all grade level science fair, cross curricular instruction, STEM Summer Academy Program and identified school-wide practices based on the New Generation Science Standards -Facilitated student centered instruction to encourage autonomous learners that lead to 34-62% increase in the Science Criterion-Referenced Test-Served as advisor for various student organizations including Girls on the Run/Heart&Sole Coach, cheerleading and student council that planned and executed school wide activities such as Class Wars (field day), dances, and fundraising to support student-led initiatives -Collaborated with peers and administration on the Cultural Competency Committee Member, Equity and Diversity Liaison, Sunshine and Fundraising committees as Chair and School Organization Team (SOT) as Vice-Chair dedicated to enhancing school culture and promoting a positive learning environment Show less

Las Vegas, Nevada, United States

-Led a team (3 supervisors and 80+ game operators) on sales techniques, resulting in increased revenue and improved guest satisfaction.-Strong interpersonal and communication skills, enabling rapport building with and motivate employees that led to increased employee satisfactionCommitted to creating a memorable guest experience and developing a high-performing team that increased summer (Memorial Day Weekend-Labor Day Weekend) sales by 25-30% -Oversaw daily operations of the midway… Show more -Led a team (3 supervisors and 80+ game operators) on sales techniques, resulting in increased revenue and improved guest satisfaction.-Strong interpersonal and communication skills, enabling rapport building with and motivate employees that led to increased employee satisfactionCommitted to creating a memorable guest experience and developing a high-performing team that increased summer (Memorial Day Weekend-Labor Day Weekend) sales by 25-30% -Oversaw daily operations of the midway area, ensuring safety, efficiency, and guest satisfaction.-Developed and implemented sales strategies that drove revenue growth and improved guest satisfaction.-Fostered a positive work culture through effective communication, recognition, and feedback, resulting in motivated employees who performed their best. Show less

Las Vegas, Nevada, United States

As a Midway Supervisor at Fantasy Fair (2006-2008), I was responsible for assisting with the day-to-day operations of the Midway department including overseeing up to 50 game operators each shift. I consistently provided exceptional customer service and exceeded guests' expectations by empowering employees to further build their communication and sales skills without compromising venue safety and security.One of my primary duties was to handle guest and employee concerns and complaints,… Show more As a Midway Supervisor at Fantasy Fair (2006-2008), I was responsible for assisting with the day-to-day operations of the Midway department including overseeing up to 50 game operators each shift. I consistently provided exceptional customer service and exceeded guests' expectations by empowering employees to further build their communication and sales skills without compromising venue safety and security.One of my primary duties was to handle guest and employee concerns and complaints, which allowed me to demonstrate my excellent interpersonal and conflict management skills. I also observed the game area for irregular conduct by operators or guests and addressed/report any such occurrences appropriately, maintaining a clean and safe work environment.To set up Midway Operator staff for success, I conducted daily check-ins and individualized trainings to support their ability to upsell games and provide a quality experience. Additionally, I maintained a daily sign-in sheet and logged personnel hours daily, ensuring that all employee hours were correctly updated, and games that needed repair were communicated daily to the Midway leadership team.I oversaw breaks to be done in an efficient manner as not to sacrifice service, worked closely with fellow Midway Supervisors in a smooth and efficient way, and learned other aspects of the midway business including ordering inventory and managing payroll. Overall, my experience as a Midway Supervisor at Fantasy Fair provided me with excellent leadership skills, customer service skills, and an ability to work in a fast-paced environment while maintaining safety and security for all guests and employees that I was able to leverage in future job sectors including education. Show less

Las Vegas, Nevada, United States

As a Games Operator from 2003-2006, I was responsible for providing exceptional customer service and operating games according to the rules of the Midway Games Manual to ensure a high quality experience for guests.My primary duties included receiving cash from guests and awarding prizes as appropriate. I also maintained proper security of prizes and stocked and/or repaired merchandise when assigned.In addition to my responsibilities related to game operation, I prioritized… Show more As a Games Operator from 2003-2006, I was responsible for providing exceptional customer service and operating games according to the rules of the Midway Games Manual to ensure a high quality experience for guests.My primary duties included receiving cash from guests and awarding prizes as appropriate. I also maintained proper security of prizes and stocked and/or repaired merchandise when assigned.In addition to my responsibilities related to game operation, I prioritized excellent customer service and maintained proper grooming and dress standards. At the end of my shift, I cleaned the game and assisted with trash duty to ensure a clean and safe work environment.As a key member of the Midway team, I reported to work at scheduled times and locations and directed problems to the Supervisor to ensure that all guests had a positive experience. I also contributed to maintaining a safe work environment by helping to identify and address potential safety hazards.Qualifications for this role included a high school education or equivalent, previous customer service experience, and the ability to perform basic math. I also had previous experience working in a similar resort setting, which helped me to effectively communicate with all business contacts and understand and comply with all company and departmental rules and regulations, policies, and procedures.Overall, my experience as a Games Operator provided me with excellent customer service skills, the ability to effectively communicate in both oral and written forms, and an understanding of how to operate games and maintain a safe work environment. These skills have proven valuable in my subsequent roles in the hospitality industry. Show less

Master Of Education - Med, Curriculum And Instruction

I specialize in K-12 science curriculum design, development, and implementation, using teaching strategies like inquiry-based.

Bachelor Of Arts - Ba, African-American/Black Studies

Activities and Societies: Black Student Organization, Alpha Kappa Alpha Sorority, Incorporated As a graduate of a Bachelor of Arts.