Ciara Moore Email & Phone Number

Lakewood, Oh, Us

Cleveland, Ohio, United States

Put-In-Bay, Ohio, United States

• Managed and monitored the front-of-house, including customers and staff members of resort restaurant.• Provided exceptional customer service in a restaurant that serves over 1,500 customers per weekend.• Trained new employees on customer service protocols.• Conducted bi-weekly meetings, introduced new products/areas of service, addressed any concerns, and wrote front-of-house employee performance reports.

County Cork, Ireland

• Created and distributed a communications campaign to welcome and engage students.• Ensured a safe and responsible environment on campus regarding COVID-19.• Provided student tours of the college campus.• Managed the information desk to aid students and visitors.• Contributed to major college events such as registration, orientation, career fairs, balls, and graduation.

Norton, Ohio, United States

• Served guests in a fast-paced environment and managed time for an optimal experience for each guest.• Boosted revenue and increased tip value by successfully building strong connections with customers and upselling orders.• Mastered product knowledge and delivered tailored service. dependant on the customer’s needs and preferences.• Managed orders and accompanying financial transactions a using digital Point of Sales system.• Achieved consistent highest sales records on multiple occasions, resulting in various rewarded prizes.

Tourism Management And Marketing, Business Administration And Management, General, First Class Honors (1:1) / Gpa: 3.92/4.0

High School Diploma

Activities and Societies: Drama Club, Speech and Debate Club, Marching Band, Symphonic Band, Glee Club, Choir