Ciaran Horan Email & Phone Number

Dublin, County Dublin, Ireland

Dublin City, County Dublin, Ireland

Assisting with the review of accommodation applications and recording details contained into set accommodation models.Monitoring applications, offer acceptances, cancellations and updates for campus accommodation.Managing student requests and queries by email, phone and in person, as well as communicating and dealing with a wide range of people from different cultural backgrounds.Updating forms, handbooks and general information as instructed.Providing office… Show more Assisting with the review of accommodation applications and recording details contained into set accommodation models.Monitoring applications, offer acceptances, cancellations and updates for campus accommodation.Managing student requests and queries by email, phone and in person, as well as communicating and dealing with a wide range of people from different cultural backgrounds.Updating forms, handbooks and general information as instructed.Providing office reception support when required. Show less

Dublin City, County Dublin, Ireland

General administrative tasks including handling requests and communications, data entry and record keeping, photocopying, scanning, laminating and related office tasks.Maintaining secure, accurate physical and digital filing systems.Assisting with the setup and administration of internal events on the College premises.Keeping accurate information and responding to queries relating to car parking on the College campus, issuing new parking permits to College staff and… Show more General administrative tasks including handling requests and communications, data entry and record keeping, photocopying, scanning, laminating and related office tasks.Maintaining secure, accurate physical and digital filing systems.Assisting with the setup and administration of internal events on the College premises.Keeping accurate information and responding to queries relating to car parking on the College campus, issuing new parking permits to College staff and updating existing permits if required. Show less

Dublin City, County Dublin, Ireland

Carrying out the daily assessment of operational activity against established qualitative checks and reviewing existing qualitative information on a daily basis.Preparing reports to highlight issues and problems and distributing the reports to the relevant teams.Dealing with customer complaints, queries and appeals by phone, email and post.Taking and handling incoming calls from external customers and processing payments by phone on behalf of customers.

Dublin, County Dublin, Ireland

Undertaking front of house duties, including managing bookings and cancellations; meeting, greeting and attending to the needs of clients, to ensure a superb customer service experience.Building a good rapport with all clients and resolving any complaints/issues quickly to maintain high quality customer service, providing or seeking solutions as quickly as possible.Logging and reporting any technical faults and arranging all facility equipment fixtures and… Show more Undertaking front of house duties, including managing bookings and cancellations; meeting, greeting and attending to the needs of clients, to ensure a superb customer service experience.Building a good rapport with all clients and resolving any complaints/issues quickly to maintain high quality customer service, providing or seeking solutions as quickly as possible.Logging and reporting any technical faults and arranging all facility equipment fixtures and fittings.Co-ordinating parking availability, as well as the booking in of visitors and clients. Show less

Dublin, Ireland

Administrative duties including proofreading and editing Concern's Annual Report to ensure readability and structural flow.Photocopying, sorting, scanning and uploading documentation to “StoryDesk” for archiving purposes on Concern's digital database.Gathering information on Strategic Plans carried out by other NGOs to provide recommendations to senior management for future planning.Carrying out further desk analysis on news/website articles relating to other NGOs and… Show more Administrative duties including proofreading and editing Concern's Annual Report to ensure readability and structural flow.Photocopying, sorting, scanning and uploading documentation to “StoryDesk” for archiving purposes on Concern's digital database.Gathering information on Strategic Plans carried out by other NGOs to provide recommendations to senior management for future planning.Carrying out further desk analysis on news/website articles relating to other NGOs and their Irish social media sites. Show less

Bachelor Of Business Studies (Hons)

Completing at Institute of Public Administration (IPA), Dublin - Recognised College of NUI Qualification Pending: Bachelor of Business.

Diploma In Business Studies

Completed at Institute of Public Administration (IPA), Dublin - Recognised College of NUI Qualification Obtained: Diploma in Business.

Certificate In Business Studies

Completed at Institute of Public Administration (IPA), Dublin - Recognised College of NUI Qualification Obtained: Certificate in Business.

Leaving Certificate