Ciaran Lee Email & Phone Number

Dublin, County Dublin, Ireland

Dublin

RAN engineer, 3 Ireland• Operated and managed Customer Site acceptance program which led to final payment to Nokia on completion of work. • Provided Technical support to 3 Ireland Ozone Project dealing with project managers, Authorized service providers and customer teams to resolve any issues and establishing root cause.• Managed complex trial and efficient rollout of the Nokia Pico cells, dealing with design and end to end testing, leading to a smooth rollout strategy.• Lead trouble shooter for complex site faults either remotely or on site corresponding with customer teams, assisting the Nokia care team on open customer cases in an efficient and timely manner.

County Dublin, Ireland

SITE SOLUTION ENGINEER, MOSAIC• Project managed rollout faults, liaised with multiple Authorized service providers to arrange resolution of faults created on the Network during rollout. Identifying fault trends and reducing fault reoccurrence. • Work with integration and Optimisation teams to bring G900/U900 & L800/L1800 into acceptable specification to hand over to the customer successfully. Focusing on improving throughput, DCR and TCH.• Troubleshooting any issues or faults that occur after installation including VSWR, PIM, ICM and RSSI.TRANSMISSION ENGINEER, VODAFONE• Lead commissioner for rollout on the Vodafone network on the BEP project, helping to deliver the project under budget and within the given time frame.• Manage integration teams and riggers on the projects and helping to resolve any issues that occurred. • Trained in new and current colleges on new equipment and work practices.