Ciarán Mackey Email & Phone Number

County Dublin, Ireland

• Providing loader and assistant camera services on a variety ofsets, ranging from commercials to films• Preparing slates for the day to ensure synching of visuals andaudio• Loading all data for the day and ensuring it is stored in a safe andeasily accessible format• Camera set-up Battery and memory space checks throughout theday to provide consistent filming times for the crew• Labelling all equipment and following fire and safety guidelinesin relation to wiring and heated lights• Maintaining freelance filmography services including editing formusic videos and documentary• Short documentary (Mosney) screened at festivals over 2019/2020

Dublin, Ireland

• Customer support in relation to online advertising, ranging from billing to optimisation through emails and online chat using Zendesk• Offering insight into the specifications relating to advertisement format, content and audience targeting• Supporting Ad Review in explaining any issue that may be affecting the approval of campaigns and creatives• Ensuring data protection in relation to different jurisdictions and permissions based on roles within a client's company• Maintaining KPI's above target (95%) for productivity, accuracy and interactions• Using a variety of tools to diagnose issues related to a clients account• Investigating cases to detect any fraudulent or suspicious behaviour and escalating appropriately

County Dublin, Ireland

• Patient scheduling, co-ordination and scheduling efficiency• Patient data entry and data maintenance• Product knowledge of diagnostic scanning and associated software (RIS and INDICI)• Provided high-quality customer service to patients and medical professionals through answering inbound calls, emails, faxes and face to face situations• Resolved a high percentage of queries during initial contact. (first-call resolution) to meet KPIs• Briefed sonographers on daily scans

Ireland

• Organising and performing music for various events such as weddings, and receptions.• Involves effective communication with both clients and audience members• Requires the ability to adapt to various situations• Involved presenting oneself under great pressure

County Dublin, Ireland

• Involved interacting with customers and the public on a daily basis• Required the ability to problem solve using a cash register and other such equipment• Demanded technical knowledge, such as operating and maintaining projectors• Obtained certificates of safety regulations involving food hygiene and fire hazard awareness

Bachelor Of Arts - Ba, Cinematography And Film/Video Production, 1:1

Higher National Diploma, Cinematography And Film/Video Production, Hnd1

Modules included: Directing, Producing, Scriptwriting, Camera & Lighting Techniques, Research Techniques, Sound, Fiction Production.

Leaving Certificate, 2 Honours 4 Passes

Activities and Societies: Played for the school Rugby team from 2007 - 2011. Played and assisted coaching with school Cricket team.