Ciarán Mackey Email and Phone Number
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Product Support Specialist- First class Honours Degree, BA Film and TV Production at Wolverhampton University- Musician, performing from a young age on the streets of Dublin- Fitness enthusiast of sports ranging from Cricket to MMA
Dropbox
View- Website:
- dropbox.com
- Employees:
- 4795
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Product Support SpecialistDropbox Nov 2022 - Present
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Cx Provisioning & RenewalsDropbox Nov 2021 - Nov 2022
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Freelance Videographer & Assistant CameramanFreelance Sep 2017 - Dec 2021County Dublin, Ireland• Providing loader and assistant camera services on a variety ofsets, ranging from commercials to films• Preparing slates for the day to ensure synching of visuals andaudio• Loading all data for the day and ensuring it is stored in a safe andeasily accessible format• Camera set-up Battery and memory space checks throughout theday to provide consistent filming times for the crew• Labelling all equipment and following fire and safety guidelinesin relation to wiring and heated lights• Maintaining freelance filmography services including editing formusic videos and documentary• Short documentary (Mosney) screened at festivals over 2019/2020
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Business Support System SpecialistTelus International Jun 2020 - Nov 2021Dublin, Ireland• Customer support in relation to online advertising, ranging from billing to optimisation through emails and online chat using Zendesk• Offering insight into the specifications relating to advertisement format, content and audience targeting• Supporting Ad Review in explaining any issue that may be affecting the approval of campaigns and creatives• Ensuring data protection in relation to different jurisdictions and permissions based on roles within a client's company• Maintaining KPI's above target (95%) for productivity, accuracy and interactions• Using a variety of tools to diagnose issues related to a clients account• Investigating cases to detect any fraudulent or suspicious behaviour and escalating appropriately -
Administrator & Appointment Center ExecutiveAffidea Aug 2017 - Jun 2020County Dublin, Ireland• Patient scheduling, co-ordination and scheduling efficiency• Patient data entry and data maintenance• Product knowledge of diagnostic scanning and associated software (RIS and INDICI)• Provided high-quality customer service to patients and medical professionals through answering inbound calls, emails, faxes and face to face situations• Resolved a high percentage of queries during initial contact. (first-call resolution) to meet KPIs• Briefed sonographers on daily scans -
Self-Employed MusicianSelf-Employed Musician Jun 2011 - Jun 2018Ireland• Organising and performing music for various events such as weddings, and receptions.• Involves effective communication with both clients and audience members• Requires the ability to adapt to various situations• Involved presenting oneself under great pressure
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Sales And Service AssociateOmniplex Cinema Group Mar 2014 - Mar 2016County Dublin, Ireland• Involved interacting with customers and the public on a daily basis• Required the ability to problem solve using a cash register and other such equipment• Demanded technical knowledge, such as operating and maintaining projectors• Obtained certificates of safety regulations involving food hygiene and fire hazard awareness
Ciarán Mackey Skills
Ciarán Mackey Education Details
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Mount Temple Comprehensive School2 Honours 4 Passes
Frequently Asked Questions about Ciarán Mackey
What company does Ciarán Mackey work for?
Ciarán Mackey works for Dropbox
What is Ciarán Mackey's role at the current company?
Ciarán Mackey's current role is Product Support Specialist.
What is Ciarán Mackey's email address?
Ciarán Mackey's email address is ma****@****box.com
What is Ciarán Mackey's direct phone number?
Ciarán Mackey's direct phone number is +141555*****
What schools did Ciarán Mackey attend?
Ciarán Mackey attended University Of Wolverhampton, Coláiste Dhúlaigh College Of Further Education, Mount Temple Comprehensive School.
What skills is Ciarán Mackey known for?
Ciarán Mackey has skills like Research, Customer Service, Microsoft Excel, Microsoft Office, Communication, Teamwork, Time Management, Guitar Playing, Mentoring, Singer Songwriter, Bass Guitar, Microsoft Word.
Who are Ciarán Mackey's colleagues?
Ciarán Mackey's colleagues are Will Chen, Tomiwa Olasoko, Kanak Sharma, Aisling Murphy, Jesus Bellot, Yufan Mou, Andrew Q..
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Ciarán Mackey
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