I bring over a decade of rich experience in customer-facing roles across various industries, and experience in a range of technologies, professional environments, and SaaS products.I have honed my skills in account management, client communication, and project consultancy. My entrepreneurial spirit led me to found Public Spaces, where I spearheaded the development of Plug.events, a platform dedicated to fostering online event-based communities free from the distractions of traditional social media.In previous roles at Groktor Ltd and Granite Digital, I was responsible for business development, client strategy, and project management, handling up to 20 software and design projects at once. My responsibilities encompassed crafting comprehensive project specifications, proposals, and documentation, ensuring clarity and alignment at every stage of the project lifecycle. Through effective collaboration with cross-functional teams, I consistently delivered high-quality solutions while exceeding client expectations.My educational background includes a Higher Diploma in Web Technologies from the National College of Ireland and a Bachelor of Arts in Maths & Philosophy from UCD. This foundation, coupled with my deep understanding of web technologies and UX principles, equips me to navigate the complexities of modern digital landscapes with ease.I thrive in dynamic environments where teamwork and innovation are valued. My proficiency in popular tools such as WordPress, Clickup, and Jira, combined with a keen eye for detail and a commitment to excellence, positions me as a valuable asset in driving customer success and satisfaction.If you're seeking a dedicated professional with a proven track record of delivering results and fostering lasting client relationships, I welcome the opportunity to connect and explore how I can contribute to your organization's success.In my most recent role I attempted to bootstrap an alternative paradigm for social media based upon domain authority, rather than nurturing behavioural addiction through machine learning and the techniques developed by the machine gambling industry. The paradigm will feel more like a utility, like Google's search engine, which will provide socially validated information across diverse communities, and while it may be used habitually it will never become addictive.I am a generalist, and love fast-paced, dynamic, technical environments that are laser focused on both customers and users.