Ciara Gray Email & Phone Number

Dallas, Texas, United States

Denton, Texas

•Team Member of the Year 2015•Served as liaison for 40 team members during initial hiring to foster workplace relationship•Reviewed company policies and information with team during the two-week training process•Demonstrated ability to multi-task and work in a very fast-paced environment •Provided one on one coaching with trainees to improve technical skills and workplace behavior

Denton, Texas

•Managed daily financial records to analyze employee errors and increase sales•Executed company standards by utilizing excellent written and verbal communication skills •Motivated team of 70 to meet sales goals of 16,000-20,000 daily•Identified and addressed behavioral and quality issues to improve conflict resolution skills•Facilitated daily briefings to motivate team members and increase people skills •Exceeded attendance records by practicing precise attention to detail when overseeing events

United States

•Team Member of the Year 2016 •Established the team of 12 new locations nationwide to support company growth •Facilitated 24 group instruction classes with 30 members to educate team members •Tracked team member certification progress using Microsoft Excel skills •Provided one on one coaching with 300 trainees to encourage service improvement •Enhanced knowledge of company direction by integrating with CEO and other board members

Denton, Texas

•Lead structured study sessions to improve student grades by one letter grade•Provide students with interactive and collaborative activities to encourage participation•Appeal to all learning styles by teaching using multiple approaches•Facilitate higher-order thinking by building onto foundational knowledge•Mentor students by reviewing campus resources and actively listening