Ciara Corrigan Email & Phone Number

West Hartford, Ct, Us

West Hartford, Ct, Us

-Manage influencer program, actively seeking and partnering with top influencers on multiple social media platforms to arrange promotion of clothing. -Manage wholesale sales program, vetting and reaching out to new wholesale partners to promote most recent line and establish lasting relationships.

-Manage the creation of a Learning Management system to house all current trainings -Manage the recruitment and hiring of new trainers for the organization, in order to assist with the expansion of the organizations capabilities -Create annual reports highlighting financial and other achievements for key stakeholders -Research new technologies and manage the process of on-boarding these technologies

San Francisco Bay Area

-Managed a portfolio of complex customers who are 30+ location, brick and mortar merchants in the restaurant, retail, and service industry. -Built deep relationships with and created value for CEO, CMO, CFO, COOs as well as key partners and influencers. -Worked as a strategic partner and consultant to clients helping them leverage the Thanx platform to achieve their business objectives. -Worked directly with new and existing Thanx merchants to ensure they were successful and grow their business using Thanx tools. -Managed projects and owned project management, maintaining account management strategy that allowed other company resources (Sales, Product, Engineering, Leadership Team) to easily engage and align in the process. -Coordinated with multiple external merchant contacts, provided timely and helpful customer support, and created in-depth presentations on program insights to help merchants evolve their digital marketing.

San Francisco Bay Area

-Manage the Client Success team while providing coaching, direction and ensuring a top-notch service is provided-Create and track KPIs for the Client Success team while acting as an enabler of consistent performance-Conduct frequent 1:1 meetings with direct reports to set goals and foster professional growth-Proactively and creatively problem solve when any client service issues arise, acting as the first point of escalation for clients managed by direct reports-Work cross-functionally with CS team members to help plan and execute company-wide projects that move the business forward-Maintain data tracking and process updates-Assist in the hiring of multiple roles on the Client Success team as well as training new hires on CS processes

San Francisco Bay Area

-Developed and managed close relationships with a pool of clients -Coordinate with vendor partners to plan amazing meal experiences.-Maintain strong and efficient communication with clients and vendor partners.-Identifying At-Risk clients and proactively and creatively problem solving when any client service issues arise.-Collaborate with the sales team to win new business and on-board new customers -Mentor and training lead for new hires through their first 90 days on the job

San Francisco Bay Area

Managing a pipeline of 3,000 + leads: utilizing online and offline sources to cultivate new leads and develop/maintain my pipelineMaking a high volume (70+) of daily outbound sales calls to business owners across all verticalsExecuting a full sales cycle to attain new business: make introductory calls, assess business goals through qualifying, work with business owners in Yelp’s platform and advertising packages, and close the dealAchieving and consistently exceeding monthly sales quotaProficient in the use of Salesforce : building reports, analyzing data

Vernon, Ca

Assist the team in designing and developing upcoming product launches Update social media accounts (Facebook, Instagram, Twitter) Manage PR book and keep up-to-date with current press clippings Aid the production of sample sales and trunk shows

Marina Del Rey, Ca

Worked with PR team to develop the 2013 plan for several clients Designed 150 press kits for a major client and compiled/distributed them to press Communicated with top bloggers to ensure positive coverage of our clientsCompiled target press lists for PR team to reach out to and contacted press Drafted press releases and organized press clippings

New York, Ny

Supervised all social media accounts (Facebook, Twitter, Pinterest, Hootsuite, Blog) Constructed drafts of press releases Managed all samples and assisted stylists and editors with sample selections

Stamford, Ct

Shadowed Vice President of Communications Sheryl Battles Collaborated with communications team in organizing several company events Wrote press releases on new product introductionsContacted press to highlight and follow up on current company events