Andrea Ciavarella work email
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I am a dynamic and passionate leader with a wealth of global experience, having worked across diverse countries, cultures, companies, and domains. My journey has taken me through exciting challenges and remarkable achievements, allowing me to grow and thrive in a variety of environments.My Specialties: • Transforming Businesses: I specialise in turning around challenged or early-stage businesses into thriving successes, particularly in Southern Europe. My strategic insights and hands-on approach have consistently driven remarkable results • Building Exceptional Teams: Hiring, building, and retaining highly motivated team players is at the core of what I do. Through day-to-day coaching and unwavering support, I foster a culture of excellence. When necessary, I make tough decisions to ensure the team’s continued success • Selling with Passion: With a deep love for top-notch technologies, I sell and I ask my team to sell with both humility and assertiveness which requires fostering a culture of strong preparation, study and dedication to the customer
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Country Leader ItalySprinklr Oct 2024 - PresentNew York, Ny, UsCountry Manager for Italy, building from the ground-up the partner ecosystem, taking a team of amazing professionals, 4 directly and 15 indirectly, to the next level and most importantly, aiming to help companies to build a truly omni-channel experience for their customers and make them happier. -
Country ManagerSnowflake Mar 2022 - Oct 2024The Cloud, UsAs the Country Manager for Snowflake in Italy, I embarked on an engaging and relentless execution journey to build the Italian entity from the ground up.Key Achievements in Two Years:- Operational Foundations: successfully opened the first Italian office and setting up the right operational rhythm, cadence and excellence's culture- Building the right team at the right time: Assembled a high-performing team, hiring 6 sales professionals and 8 indirect reports across professional services, marketing, partner relations, and presales- Pipeline Generation: Transformed a non-existent pipeline into a robust rolling 3x pipeline, targeting both enterprise and large enterprise companies, putting in place weekly Pipe Prep and Gen days - Customer Growth and Satisfaction: Grew our customer base by over 10x, nurturing and expanding relationships with key clients and partners- Exceeding Quotas: Achieved an impressive 120% of the country’s quota in the second year, reflecting a commitment to excellence and strategic execution- Revenue Multiplication: Propelled the consumption business to 10x its original size, demonstrating the effectiveness of the approach fully "customer-centric"- Strategic Success: Developed and implemented a repeatable and successful go-to-market strategy, ensuring sustained growth and market penetration -
Director, Customer Workflows - France, Mediterranean, Middle East And South AfricaServicenow Feb 2020 - Mar 2022Santa Clara, Ca, UsExpanded my responsibility over a greater region, managing a team of solution sales specialistsFY2022 - 110% quota overachievementFY2021 - 150% quota overachievement -
Sales Manager For Customer Service Management - Southern EuropeServicenow Jul 2017 - Feb 2020Santa Clara, Ca, UsFY2019 - 110% quota overachievementFY2018 - 130% quota overachievementFY2017 - 120% quota overachievementThere's a more and more technology in every product and service. The majority of companies concentrate their focus on sales and not on the customer journeys. Service is the key to differentiate yourself in the market. And this is what I do, I help companies to provide a Superior Customer Experience. -
Director, Application Management ServicesCa Technologies Apr 2016 - Jun 2017San Jose, California, UsFY2016 - 150% quota overachievementCurrently responsible for selling Managed Services for our European customers across Europe. -
Director Solution Center For Professional ServicesCa Technologies Apr 2014 - Mar 2016San Jose, California, UsFY2015 - 110% quota overachievement I'm responsible for building, from the ground, the CA European Near-shore center for Professional Services.I'm responsible of the entire building process: from the best candidates identification to their growth in experience and expertise, from creating a Near-Shore "offering" to its sales, from creating marketing initiatives to generate a solid pipeline.Shortly, I see myself like an "Entrepreneur" of a company within a company. -
Director, Emea Services For Franchise DeliveryCa Technologies Apr 2014 - Apr 2015San Jose, California, UsFY2014 - 110% quota overachievementI'm responsible to establish a trait-d'union between CA EMEA Services and the CA Franchise countries (Emerging Markets) by supporting the development of the skillsets and business in these regions from a Professional Services perspective -
Director, Emea Ppm PracticeCa Technologies Aug 2013 - Mar 2014San Jose, California, UsI've expanded my territory of responsibilities to the entire EMEA. -
Director, Service Management PracticeCa Technologies Apr 2012 - Jul 2013San Jose, California, UsMy responsibilities now include also Customer Service Management and Contract\SLA Management -
Director, Ppm Practice ServicesCa Technologies Feb 2011 - Mar 2012San Jose, California, Us- Identify value-added solutions across both potential and existing customers- Develop strategic client relationships with executive level- Create an “excellence” culture through accountability, knowledge and experiences sharing- Manage the practice area portfolio of projects and the resources- FY2012 Sales Overachievement -
Emea Senior Solution ArchitectHewlett-Packard Apr 2007 - Feb 2011Houston, Texas, UsLast Position: EMEA Senior Solution Architect for Project and Portfolio Management Center (PPM)- Design successful solutions in complex contexts- Deep knowledge of Finance Industry for industrial plans implementations- Lead customers to standards and best practices by listening and by examples- Inspire the excellence assuring active knowledge transfer across EMEA- Drive customer initiatives across EMEA- Collaborate to build product roadmap through field and customer experiences.Other Positions in the same company: WW Global Practice Solution Lead, Solution Architect for Southern Europe -
Solution Architect, Mercury Professional ServicesMercury Interactive Oct 2005 - Apr 2007UsI was responsible for customer Project and Portfolio Management implementations around Italy, France and Spain. -
Account ManagerAllaxia Apr 2003 - Sep 2005ItI'm responsible of the development of the south Italy market for IT project such as Business Performance Management and CRM projects. -
Business AnalystGruppo Formula Jul 2000 - Mar 2003Milano, Mi, ItI've been involved in many different kind of software and organizational projects, related to the implementation of Project Management Suites and Business performance Management solutions. -
Business AnalystBusacca & Associati Oct 1999 - Jul 2000Milano, ItI was involved in a CRM project for the biggest Telco operator in Italy (such as TIM). In particular, I was defining KPI indicator for the strategic evaluation of business customer.
Andrea Ciavarella Skills
Andrea Ciavarella Education Details
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Luiss Business SchoolBusiness Administration -
Politecnico Di MilanoEngineering -
Politecnico Di BariEngineering -
Politecnico Di Milano -
Politecnico Di Milano -
Politecnico Di MilanoEngineering/Industrial Management
Frequently Asked Questions about Andrea Ciavarella
What company does Andrea Ciavarella work for?
Andrea Ciavarella works for Sprinklr
What is Andrea Ciavarella's role at the current company?
Andrea Ciavarella's current role is Country Leader, Italy at Sprinklr.
What is Andrea Ciavarella's email address?
Andrea Ciavarella's email address is an****@****ail.com
What is Andrea Ciavarella's direct phone number?
Andrea Ciavarella's direct phone number is +140850*****
What schools did Andrea Ciavarella attend?
Andrea Ciavarella attended Luiss Business School, Politecnico Di Milano, Politecnico Di Bari, Politecnico Di Milano, Politecnico Di Milano, Politecnico Di Milano.
What are some of Andrea Ciavarella's interests?
Andrea Ciavarella has interest in Kitesurfing, Surfing, Surfing And Music, Windsurfing, Snowboarding And Music (I Play Piano).
What skills is Andrea Ciavarella known for?
Andrea Ciavarella has skills like Solution Selling, Business Intelligence, Sales Support, Data Warehousing, Customer Relations, It Governance, Ppm, Professional Services, Enterprise Software, Itil, Business Analysis, Solution Architecture.
Who are Andrea Ciavarella's colleagues?
Andrea Ciavarella's colleagues are Oksana Danylyshyn, Francisco Primo, Rudy Seber, Eric Scro, Nicolas Joubin, Eric Vuong, Todd Shelite.
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