Jerica E. Dueñas, Certified Industrial Engineer Email & Phone Number

Ireland

County Dublin, Ireland

Ireland

Responsibility: Focus areas: Clearance Operations and Process, People, Profitability andCustomer Experience, Quality and Safety Management, Business andMarket Intelligence, Finance and Risk Management, Re-engineering andAutomation, Business Development and Implementation• Manages the achievement of defined business goals, including critical customsregulatory compliance for an assigned area of a complex Customs Clearance andBrokerage Operations; Involves establishing… Show more Responsibility: Focus areas: Clearance Operations and Process, People, Profitability andCustomer Experience, Quality and Safety Management, Business andMarket Intelligence, Finance and Risk Management, Re-engineering andAutomation, Business Development and Implementation• Manages the achievement of defined business goals, including critical customsregulatory compliance for an assigned area of a complex Customs Clearance andBrokerage Operations; Involves establishing effective relationships withinCustoms/other authorities and leading the negotiation process to obtain simplificationsand concessions; Optimizes business opportunities and the Customer Experience byleading/ participating in assigned projects to develop and implement innovative andcustomized solutions (brokerage services, new/enhanced automation, engineering ofprocesses, etc.); People management and development Show less

Philippines

Focus areas: Operations, People, Customer Relationship, Quality and Safety Management• Lead the team to ensure operational processes are followed; Manage all audit and reporting requirements and perform audits as necessary; Review and ensure service levels are met; Analyze reports and performance data, develop and implement action plans on service related issues; Plan and manage resource requirements such as manpower, equipment and supplies to support operations; Research/negotiate/manage… Show more Focus areas: Operations, People, Customer Relationship, Quality and Safety Management• Lead the team to ensure operational processes are followed; Manage all audit and reporting requirements and perform audits as necessary; Review and ensure service levels are met; Analyze reports and performance data, develop and implement action plans on service related issues; Plan and manage resource requirements such as manpower, equipment and supplies to support operations; Research/negotiate/manage vendor/supplier contracts; Set strategy and plan short-term and long-term operational needs, including contingency plans; Select, train, develop, motivate and monitor performance of manpower including developing a succession plan and organizing manpower schedule; Manage and resolve escalated customer issues; Provide support to other work group on difficult/complex operations issues; Formulate detailed standard operating procedures; Manage; lead and implement quality driven project; Ensure compliance to policies and guidelines; Ensure work group adherence to all safety policies and recommend improvement initiatives Show less

Pasay City

Responsibility: Plan and control operations activities and resources to enhanceoperations performance. Assist and coordinates with managers and seniormanagers to meet the goals and targets/metrics of the team. Analyze dataand operational performance using quality driven management. Conductregular review of service policies and procedures, and maintain ISO-relateddocumentation. Propose new processes and procedures based on researchand trends. Conduct evaluation of action… Show more Responsibility: Plan and control operations activities and resources to enhanceoperations performance. Assist and coordinates with managers and seniormanagers to meet the goals and targets/metrics of the team. Analyze dataand operational performance using quality driven management. Conductregular review of service policies and procedures, and maintain ISO-relateddocumentation. Propose new processes and procedures based on researchand trends. Conduct evaluation of action plans, job aids, and/or newprocesses. Identify cause(s) of service failure/disruptions and providefeedback to respective work groups, and recommend corrective action plansto cope up with the service failures and non-compliance. Show less

Paranaque City

Responsibility: Handle logistics and warehousing operations, inbound, outbound,storage, and delivery, strategizing on cost and plans for future developmentand projects. Manage and supervise staffs in the day-to-day operationsensuring KPI are met. Ensure continuous improvement in the operations andcommunications with internal and external customers.

Paranaque City

Responsibility: Handle special projects such as process mapping and improvement,process streamlining, manpower and space utilization, automation, systemintegration, warehouse re-layout, and other value adding projectsanalyzing cost impacts, and tangible and intangible benefits of each project.

Paranaque City

Responsibility: To learn and be trained on the overall business operations andenvironment of Schenker Philippines, Inc. through participating in a structured 12-month program withformal training and on-the-job assignments in different business units: National Distribution (Transport Management Group), Ocean Export, Import (Air and Ocean), Logistics Operations, Air Export, Compliance Department

Bachelor Of Science - Bs, Industrial Engineering

Bachelor Of Science - Bs, Industrial Engineering