Cierra Decicco Email & Phone Number

Kanata

• Provides administrative support to the Vice President and senior management team including calendar management which will include scheduling of meetings, appointments, general correspondence, record and file maintenance, mail distribution.• Proactively identifies the requirement and preparation of complex documents, presentations, databases, reports, spreadsheets, notices, using a variety of software program services with minimal direction.• Works on special projects, gathering and organizing, presentation information for internal and external meetings and conferences.• Coordinate domestic and international travel arrangements and itineraries for management team, using Concur.• Coordinates and arranged on-site and off-site meetings and events including logistics, communication, location, meals, equipment, materials, RSVPs, and travel.• Primary contact for floor plans, group lists, office name plates, and all office related inquiries.• Manage spending according to planned annual budget.• A member of the Social Committee (organizing internal events) and Joint Health & Safety• Represent Human Resources for internal inquiries and assistance, including new hires and departures.• Participate in senior management team meetings.• Maintaining time sheets for management and non-management using ADP ez-Labor tone reporting.• Order supplies for office & kitchen.• Maintain and produce reports for Key Performance Indicators (KPI’s) on a monthly basis using various resources.• Interact with KRP Properties (our landlord) to order access cards, internal maintenance. Maintain spreadsheet tracking access cards.• Process invoices and track in a log report (Excel).• Backup assistance to generate quotes for RMAs using ExactMAX.• Maintain customer information in ExactMAX and Great Plains.• Organize Stanley Black & Decker mandatory training with Wellnet or Stanley University, as recommended by Human Resources or Environmental Safety contacts.

Ottawa, Canada Area

Office Manager Duties• All administrative duties which include filing, mail collection and distribution, answer emails and phone calls.• Create and maintain training documents and workflows to support internal processes (Powerpoint & Word).• Support the CEO, Co-Founders, & CFO.• Recruiting Administrator which includes posting new jobs through JazzHR, filter resumes, schedule interviews, and participate in various interviews.• Support all efforts of Human Resources.• General assistance to all office departments (Faxing, scanning, filing, etc.)Events Coordination Duties• Actively organizing trade shows and special events. Includes logistics, travel booking, ordering trade show materials (signage, booth rentals, giveaways, etc.)• Attending larger trade shows for logistics & sales support• Assemble budgets & track expenses• Booking travel & accommodation for staff & partners• Support marketing team during trade shows• Coordinating internal events & monthly outings within budgetAccounting Duties• Manage Accounts Receivable in all aspects. Includes sending reminders to customers, create & maintain spreadsheet, manage RBC & PayPal accounts, and manage tracking system for payments on Salesforce.• Create invoices & send to customers.• Conducting credit reference checks for new customer accounts.• Manage cheques received.• Follow up with customers for overdue payments.• Issue shipments once paid (or immediately for customers with Net terms).

Ottawa, Canada Area

• Responsible for all administrative duties and support (tracking invoices, filing, preparing spreadsheets, Salesforce clean up, receive mail and distribute)• Shipping manager (prepare shipping labels, monitor shipments, archive shipment history)• Recruiting Administrator (filter resumes, schedule interviews, participate in various interviews)• Social media, blogging, marketing campaigns• Managing online chat system for our website, including chat agent questions, Q&A guideline, and customer inquiries (1 year of experience)• Lead generation/prospecting• Receptionist duties (client service, answering phone calls and emails, communications)Shipping Specialist - 1 year experience shipping with DHL (US & International), FedEx (Canada), and UPS (Customer requests).