Cindy Bennett Email & Phone Number

Remote From Fredericksburg, Tx

Xerox Business Services, LLC fka Affiliated Computer Services Apr 2002-Apr 2014 Director, Global Software Purchasing (Job outsourced to India)• Directed a global purchasing team in Bangalore, India, and then Monterrey, MX, remotely, to oversee worldwide procurement of software licenses, software services and software maintenance from various software publishers for Xerox’s internal use and for the benefit of clients. Provided guidance to executives, staff and other employees in understanding complex software licensing issues for outsourcers to keep in compliance. • Directed day-to-day software task assignments for offshore procurement teams, tracking software purchases through the complete acquisition lifecycle with global spend in the millions annually. • Ensured quality, consistency, and value through service level agreements (SLAs) and supplier mgmnt.• Oversaw purchasing and commercial negotiations related to acquisitions and divestitures relating to software.• Managed the IBM Passport and ESR portals as the Primary Systems Admin for multiple sites for Xerox/ACS and their clients off the (OIO) agreement, then an ESSO agreement..• Primary Admin for Microsoft, managing multiple portals under Select and Enterprise Agreements for Xerox, as well as the portals in client’s name under Outsourcer Enrollments.• Achieved over $4 million in cost avoidance, expense reduction, and negotiated savings last 3 years.• Streamlined and automated internal procedures, assisting in documenting and training staff to switch to four different purchasing applications during my 12+ year tenure with ACS/Xerox.Affiliated Computer Services Oct 2001-Mar 2002 Software Compliance Manager as a contractor• Managed Microsoft self audit for ACS from 100 countries and over 1000 locations, by consolidating licenses originally purchased locally; consolidated under Select, saving the company > $11 million by not being forced into Enterprise Agreement.

Presbyterian Hospital Of Dallas, Dallas, Tx.

Manager, IT Procurement• Directly involved with the decision-making, purchasing, installation and support of first personal computer in 1982 at PHS/THR to a network that delivered hundreds of applications to thousands of networked devices to 13 acute care hospitals and various related entities. Analyzed, recommended, and oversaw the order request process of all hardware/software within THR to maintain standards and compatibility.• Managed staff responsible for ordering all standard PC’s, printers and software, as well as all cell phones and pager procurement, delivery and support of 900+ cellular phones and 4000+ pagers. Worked closely with vendors and requestors during analysis, acquisition, negotiation, registration, delivery, installation, acceptance and maintenance phases of the hardware and software acquisition life cycles. • Ensured vendor analysis/ compliance by keeping vendors alerted to company needs, requirements and expectations, challenging each to be customer focused and trustworthy. • Monitored and managed all software-licensing, registration; Microsoft Systems Admin. • Assisted with writing SOPs for employee use of pagers, personal computers, printers, phones and related equipment. • Handled requests and installation of loaned equipment for remote access to Information Systems and Executive staff. • Supervised staff that analyzes long distance service and other voice network service offerings, providing feedback to department managers regarding analysis of network charges, ensuring accuracy and fraud detection. • Oversaw staff members in charge of computer training, including employee computer orientation, as well as other application training such as Microsoft Office. • Developed and coordinated management reports, staff schedules and methods to track staff progress and status.• Served as a mentor and resource for staff members, creating positive team morale.

Dallas/Fort Worth Area

Retail System Engineering• Programmed complete line of retail microcomputers and terminals used in department stores (apparel, jewelry, and sporting goods) and food service industries (bar-restaurant and fast food).• Traveled extensively in Southeastern United States supporting clients with on-line, pollable and stand-alone equipment.• Provided excellent customer service and training for clients, solving operating problems, and assisting field engineers as needed. Account Manager/ Sales Representative• Sold data processing services to retailers including Payroll, Accounts Receivable, Inventory Management and Sales Analysis Reports.• Sold complete line of micrographic equipment and fiche services.Data Control Supervisor• Established schedules for routing data to computers, assuring accuracy of data, maintaining tape library.• Provided excellent customer service to customers, maintaining communication regarding job requests.• Earlier positions included Field Engineering Dispatcher and Order Processing Specialist.

Texas Stadium Arlington, Tx

Even though the dancing cheerleaders vision of the late, great Tex Schramm began in 1972, I was selected as a member in the first public tryouts they had in 1976, where the position was advertised on Dallas's KVIL. I continue to be involved with Alumni activities, participating in the annual Susan G. Komen Breast Cancer Awareness halftime and various other charity & alumni events.