Developed relationship strategies for vendor partners, served as a liaison between vendors and internal departments. Supervised daily activities of Sr. Account Manager, Portfolio Managers, Real Estate Agents, Brokers, Loan Officers, Processors, Underwriters, Title and Closing Companies. Influential in establishing rapport with internal department heads in order to provide constant compliance of best practices. Recognized for effective Vendor Management strategies by understanding loss… Show more Developed relationship strategies for vendor partners, served as a liaison between vendors and internal departments. Supervised daily activities of Sr. Account Manager, Portfolio Managers, Real Estate Agents, Brokers, Loan Officers, Processors, Underwriters, Title and Closing Companies. Influential in establishing rapport with internal department heads in order to provide constant compliance of best practices. Recognized for effective Vendor Management strategies by understanding loss severity, maximizing opportunities and a strong focus on delivering results by improving the workplace. Adept in all facets of tactical planning, team motivation and problem resolution. Strategic focus on vendor training and development while minimizing risk. Acted as an integral team leader by suggesting system enhancements to improve efficiencies and reduce costs. A self-starter experienced in managing multiple projects, goals and deadlines, requiring minimal supervision while delivering exceptional performance data. Show less

Led a vendor network portfolio containing over 1,000 assets and managed daily activities of Outsourcers, Title vendors and Closing Vendors. Monitored performance through analytics, projects and staff motivation. Managed large networks of vendors with a focus on increasing Sales by 80% across 9-12 states consistently. Organized team members and provided ongoing professional guidance and direction. Supported systems enhancements to improve efficiencies and reduce costs. Review operational records… Show more Led a vendor network portfolio containing over 1,000 assets and managed daily activities of Outsourcers, Title vendors and Closing Vendors. Monitored performance through analytics, projects and staff motivation. Managed large networks of vendors with a focus on increasing Sales by 80% across 9-12 states consistently. Organized team members and provided ongoing professional guidance and direction. Supported systems enhancements to improve efficiencies and reduce costs. Review operational records and reports to project sales and determine profitability. Ability to effectively handle multiple assignments with minimal supervision while meeting department performance measures. Planned Target Audits on areas to identify potential gaps. Communicate audit findings to V.P., QC and Senior Management. Ability to organize and coordinate projects for timely delivery. Excellent verbal and written communication and presentation skills. Show less

Organized multi-state vendor network of Outsourcers responsible for 800+ REO assets. Act as an intermediary between Saxon and Outsourcing Asset Managers with high concentration on professional interactions between all departments within Saxon to ensure proper implementation of policy and procedures. Established productive rapport with Asset Managers, solidifying relationships daily to ensure proper execution of goal management, sales and marketing strategies to achieve successful inventory… Show more Organized multi-state vendor network of Outsourcers responsible for 800+ REO assets. Act as an intermediary between Saxon and Outsourcing Asset Managers with high concentration on professional interactions between all departments within Saxon to ensure proper implementation of policy and procedures. Established productive rapport with Asset Managers, solidifying relationships daily to ensure proper execution of goal management, sales and marketing strategies to achieve successful inventory reductions. Consistently met closing goals by increasing Sales by 50% across all states while continuously maintaining top performance statistics monthly. Planned and coordinated monthly strategies overseeing all aspects of each asset from acquisition to settlement. Conduct monthly conference calls and training sessions for Outsourcing Asset Managers to improve performance management. Show less

Successfully managed a nationwide REO Portfolio of VA bank owned properties. Determined best marketing strategy while sustaining 60% under contract of Listed portfolio. Established and maintained relationships with Brokers, as well as internal Countrywide departments in order to provide assistance with problems these entities may encounter. Strong focus and emphasis on loss mitigation while consistently following VA procedures and guidelines. Provided expert directive to Brokers striving to… Show more Successfully managed a nationwide REO Portfolio of VA bank owned properties. Determined best marketing strategy while sustaining 60% under contract of Listed portfolio. Established and maintained relationships with Brokers, as well as internal Countrywide departments in order to provide assistance with problems these entities may encounter. Strong focus and emphasis on loss mitigation while consistently following VA procedures and guidelines. Provided expert directive to Brokers striving to preserve a high degree of confidentiality surrounding issues that come up during marketing time of VA assets. Organized accurate asset status and detailed notes on assigned portfolio. Reviewed Broker monthly status updates and adjusting inventory accordingly. Monitored SLA's and key performance indicators. Implemented processes towards resolution of title issues, etc. on files not under contract. Coordinated with vendors on Sales and repair measures to resolve more difficult properties to reduce days on market. Show less