• Maintain ADP (HRIS) records and compiles reports including the weekly Headcount and Recruiting Report.• Facilitate all orientation activities including presenting benefits and policies, and ensuring the accurate completion of all required forms.• Administer all leave-of-absence programs, ensuring all laws are followed, and maintain all tracking systems.• Serve as primary contact for all employees concerning HR inquiries including PTO, Attendance Points, Benefits, Leave of Absences, 401K loans, and the employee ADP system.• Collaborated with the hiring manager to implement the recruitment plan, screen all resumes for open positions and guide candidates through the interview and hiring process.• Resolve employee issues and assist in investigations.• Responsible for all active and terminated personnel and health files.• Process new-hire and termination paperwork, including E-Verify information.Key Contributions:• Conducted orientation for 600+ employees.• Created and implemented forms and processes to assist in the day to day operations of HR and production.• Participated in the upgrade of ADP to Version 8 and implemented the creation of our Attendance and Leave of Absence Systems. • Assisted in the updating of the Employee Handbook.• Collaborated with management in the RIF of 300 employees, including packets, termination of all benefits, and aiding employees involved in the RIF.• Selected by management for the retention team to assist in the company shut down.

Diodes FabTech – Lee’s Summit, MO (October 2012-January 2014)Human Resource Generalist• Process new-hire and termination paperwork, including E-Verify and COBRA information.• Facilitate all orientation activities.• Assist in all leave-of-absence programs, ensuring all laws are followed.• Screen all resumes for open positions and guide candidates through the interview process.• Evaluate timecards to ensure proper payment for temporary and regular employees.• Support the wellness and benefit programs.• Provide friendly customer service to current employees by answering questions and providing paperwork and/or information as necessary.• Responsible for all active and terminated personnel and health files.• Maintained employment packets, new hire and current employee forms, and training materials. Key Contributions:• Participated in planning of employee appreciation BBQ.• Created new access assignment levels for security access badges.

• Act as a mentor and team leader to Store Sales Consultants at other stores.• Train new Store Sales Consultants.• Assist and support other stores when their Store Sales Consultant is gone.• Generate sales over the phone from current and prospective customers. • Demonstrate the use of all products to prospective customers in a retail setting.• Acquire and retain strong knowledge on all product lines.• Inform customers of the Medicare requirements for acquiring power mobility.• Complete financial transactions within the store and balance them daily and monthly.• Manage inventory, compliance standards and various other store operations.• Assist all other store personnel with their duties as needed.

• Generate sales over the phone from current and prospective customers. • Demonstrate the use of all products to prospective customers in a retail setting.• Acquire and retain strong knowledge on all product lines.• Inform customers of the Medicare requirements for acquiring power mobility.• Complete financial transactions within the store and balance them daily and monthly.• Manage inventory, compliance standards and various other store operations.• Assist all other store personnel with their duties as needed.Key Contributions:• Traveled to the multiple stores to train employees at the request of the home office. (2009-2010)• Nominated for the Focus On The Customer category of the Core Ideology awards. (2010)

• Demonstrate the use of all products to prospective customers in a retail setting.• Generate sales over the phone from current and prospective customers. • Acquire and retain strong knowledge on all product lines.• Assist customers with completing the Medicare process for acquiring power mobility.• Work with Doctor’s offices to retain and complete paperwork for power mobility.• Complete financial transactions within the store and balance them daily and monthly.• Create and maintain updated manuals on processes completed within the store.• Manage inventory, petty cash, compliance standards and various other store operations.• Consistently met cash sales and lead closing goals set for myself and our store.Key Contributions:• Ran the local retail store for 5 months as the only employee in the location (2006-2007)• Contributed materials and participated on a committee to create a training program for our Delivery/Service employees. (2007)

• Provided friendly customer service to both current and potential employees by answering questions and providing paperwork and/or information as necessary.• Responsible for all active and terminated personnel and health files.• Responsible for social security checks, benefit updates, and nursing license verification.• Conducted pre-screen assessments and reference checks.• Maintained employment packets, new hire and current employee forms, and training materials. Key Contributions:• Created an employee newsletter that was distributed monthly.• Implemented a new filing system for materials needed for new employees.

• Provided customers service involving deposits, withdrawals, money orders, savings bonds and any questions they may have.• Made sales by educating current customers about account upgrades and new accounts.• Responsible for educating customers on the different services they have available to them through the bank.• Required to be knowledgeable on all banking laws, security procedures, and opening/closing procedures.Key Contributions:• Provided on the job training to new employees following their organized training. (2004-2006)

• Finalized in-home sales by proving the capabilities of the power mobility equipment.• Specialized delivery by adapting to the unique situation encountered in the homes of over 600 customers. • Trained customers on the safe and effective use of their new product.• Provided detailed explanations of Medicare compliance paperwork.• Designed and maintained own delivery schedule through time management and organization.Key Contributions:• Nominated for the Have Fun category of the Core Ideology awards. (2003)• Traveled to California to help make deliveries out of our new store for two weeks. (2003)