Cindy Chen

Cindy Chen Email and Phone Number

Highly Experienced in IT software industry
Cindy Chen's Location
West Vancouver, British Columbia, Canada, Canada
About Cindy Chen

I am a product manager with a background in English and computer science. I have extensive experience in project management and development, with expertise in SQL language and multiple databases. I have strong analytical skills, proficient in process design tools and various UI design tools, and possess excellent customer communication skills, along with a collaborative approach.

Cindy Chen's Current Company Details

Highly Experienced in IT software industry
Cindy Chen Work Experience Details
  • Beijing Foreign Enterprise Human Resources Service Co., Ltd.
    Product Manager
    Beijing Foreign Enterprise Human Resources Service Co., Ltd. Jan 2017 - Feb 2023
    Chaoyang District, Beijing, China
    Responsibilities:1. From Feb. 2017 to June 2017, responsible for the analysis of the social security OCR recognition system business requirements and prototype design; managed requirement changes during the development process and provided solutions accordingly; responsible for project planning and progress tracking.2. From May 2017 to February 2023, responsible for the FESCO health management physical examination system product. The physical examination system integrates multiple physical examination institutions and achieves real-time data docking externally; internally, it provides users with integrated process services including online purchase, online appointment, and online viewing of physical examination reports, as well as system support for business departments, call centers, and finance departments. I am responsible for the entire product design, including requirement change management during the development process, development plan management, and business customer management, as well as development team personnel management.3. From June 2019 to February 2023, responsible for the collective household registration system. This system provides employees with functions such as uploading, reviewing, and mailing collective household registration materials, including a backend management system and a WeChat frontend. Responsible for the entire requirement analysis, product design, prototype design, requirement management, and post-launch function iteration management.4. From May 2018 to February 2023, responsible for the collective household registration online borrowing and relocation system. This system provides employees with online collective household registration borrowing and relocation functions, including webpage, WeChat, and backend management systems. Responsible for the entire requirement analysis, product design, prototype design, requirement management, and post-launch function iteration management.
  • Beijing Iw Technology Ltd.Co.
    Senior Product Manager
    Beijing Iw Technology Ltd.Co. Aug 2015 - Aug 2016
    Haidian District, Beijing, China
    When I first joined the company, I knew nothing about the lottery business. Through learning and hard work, I was responsible for the product design and requirements analysis of the Internet lottery system for China Welfare Lottery Issuance Center, as well as the product planning and iterative design of the lottery customer service system.1. From August 2015 to August 2016, I was in charge of the account system and fund system of the Internet lottery system for China Welfare Lottery Issuance Center. I assisted clients in sorting out the norms of Internet lottery sales, consignment, and payment. I helped clients write Internet lottery business requirements and implementation plans. I also carried out product planning, requirements analysis, prototype design, and UI design for the Internet lottery account system and fund system.2. From October 2015 to August 2016, I was responsible for the product planning, iterative design, requirements analysis, and design of the customer service system and call center system for China Welfare Lottery Issuance Center.
  • Giesecke&Devrient (China) Information Technologies Co.,Ltd.
    Product Manager
    Giesecke&Devrient (China) Information Technologies Co.,Ltd. Sep 2011 - May 2015
    1. From September 2011 to February 2015, I was mainly responsible for the product planning, iterative design, requirement collection and analysis, product development monitoring, product testing and online auditing confirmation for the UIM card data generation system, remote writing system and air writing system of 14 provinces of China Telecom. I also provided technical support and product pricing support to sales.2. From February 2012 to May 2012, I provided a demo project for China Unicom's number management system. This project was exhibited at the 2012 World Mobile Congress (MWC). The project allowed Chinese customers to change their phone numbers to any country's phone numbers through software. As the project manager, I led the team to set up the company's overseas products in China and conducted secondary development to adapt to China Unicom's protocol specifications. I was responsible for solving all problems encountered during the process, including technical problems and communication with international colleagues and colleagues in different departments within the company. I explained the system to visitors from all over the world at the exhibition. This project demonstrated my strong ability to withstand pressure, communication and teamwork.3. From May 2012 to March 2015, I was responsible for the product requirement collection and analysis, product planning, support for sales in explaining products to customers, product competitor analysis and product pricing for the international number management product in the Asia-Pacific region. I was also responsible for providing the company group with product market analysis in the Asia-Pacific region.4. From September 2011 to September 2012, I served as the project manager for the Xingye Bank's color photo card project. I was responsible for requirement analysis and requirement management and coordinated work between the customer.
  • Objectiva Software Solutions
    Technical Team Lead
    Objectiva Software Solutions Apr 2007 - Sep 2011
    Chaoyang District, Beijing, China
    I held the position of Technical Team Leader in the company, leading the team to complete outsourced projects for European and American companies. During this period of work, I accumulated strong team management and communication skills.1. From April 2007 to July 2008 Symcor billing system. Along with the team, we became the most profitable department of the company by the end of 2007. This project used the most primitive programming language, and colleagues on the team had to learn the language. I was responsible for leading the team to analyze business requirements, develop project plans, and complete development and internal testing. I also oversaw the integration testing with other peripheral systems and the final launch.2. From August 2008 to December 2010, the American insurance company Jackson established a research and development center in our company, and we were responsible for the development of the insurance backend system and Oncall technical support. The insurance system used Cobol and ASM languages, and I was responsible for the establishment of a new team, team training, and team performance evaluation. I led the team to provide 9-6 Oncall technical support for the insurance system. This stage of work allowed me to accumulate rapid learning ability, stress resistance, and team leadership ability.
  • Beijing Hl – Soft Information Technologies Co.,Ltd.
    Senior Software Engineer
    Beijing Hl – Soft Information Technologies Co.,Ltd. Nov 2002 - Mar 2004
    Beijing, China
    I was responsible for the Medical Evaluation System of the Shenzhen Health Bureau, which included two subsystems: the Medical Evaluation System and the Single Disease Data Analysis System. The project was based on the J2EE architecture and deployed on Oracle 8i+Weblogic. As the project manager, I independently conducted requirements investigation and analysis, and led the team in system design, coding, deployment, testing, and project coordination.
  • Beijing Phoenix Information Technologies Co.,Ltd.
    Software Engineer
    Beijing Phoenix Information Technologies Co.,Ltd. Nov 2002 - Mar 2004
    Beijing, China
    Worked with colleagues on the development of the information system for Beijing Children's Hospital. This involved conducting requirements gathering, analysis, system design, and development. After the system was successfully launched, I was responsible for system optimization and developing changes to meet new requirements.
  • Beijing Datang Information Technologies Co.,Ltd
    Software Engineer
    Beijing Datang Information Technologies Co.,Ltd Aug 2001 - Sep 2002
    Beijing, China
    I worked with colleagues to develop the 1000 customer service system for Hebei Telecom, where I was responsible for requirements analysis, code development, testing, and deployment of my own module. This experience allowed me to accumulate knowledge in large-scale system integration development.

Cindy Chen Education Details

Frequently Asked Questions about Cindy Chen

What is Cindy Chen's role at the current company?

Cindy Chen's current role is Highly Experienced in IT software industry.

What schools did Cindy Chen attend?

Cindy Chen attended Beijing Foreign Studies University, Central South University Of Forestry And Technology.

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