Cindy Dharmaraj Email & Phone Number

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

• Utilise your advanced interpersonal skills to assist a caseload of people with a disability, injury or health condition by providing individually tailored and comprehensive job services. • Working closely with colleagues sharing common goal of ensuring candidates are successful in obtaining ongoing employment.• Conducting vocational assessments to identify job seeker barriers to employment and pathways into sustainable work• Assist job seekers with job applications, job search and interview skills• Build employability for job seekers through capacity building and training and/or work experience• Forecasting, planning, design, delivery, valuation & referring job seeker to suitable training towards enhancing job skills of the jobseeker for suitable employment • Coordination, delivered training to job seeker for topics like Covid safe living, Covid safe systems, Digital Literacy, Safety First Culture Upskilling in lockdown, Resume writing, Focused Job hunt , Interview preparation & Goal setting and Objection handling.

Preston, Victoria

- Working with clients from culturally, linguistically & diverse communities & from underprivileged communities towards assisting them to obtain & sustain suitable employment.- Assess, discuss, develop and monitor a Return-to-work plan, with clear focus on obtaining sustainable employment including assessing client attributes & skills.- Through use of motivational & strength-based interviewing, engage AMES Australia clients in activities which will lead to ongoing employment.- Ensure clients are meeting their monthly mutual obligation requirements, which includes monitoring job search activities & taking compliance action as required, such as notifying the Department of Human Services of non-attendance & supporting clients Department of Human Service Performance Diary.- Assist clients with resume, application, supported Job Interviews, reverse marketing, referral to services and programs and post placement support - Monitor & maintain and up to date record of client assessments & circumstances.- Develop working links & liaise closely with other AMES Australia staff & teams to maximise quick placement of AMES Clients, Including referral to employment lead initiatives. - Maintain up to date, job ready lists for easy referrals to vacancies & training opportunities. - Maintain & coordinate funding assistance (& commitment) when required & in line with guidelines, including to support Wage Subsidy offers & conditions of employment - Track clients earnings fortnightly & report under declaration of earnings to the Department of Human services.- Ensure compliance with relevant legislation, regulations & contractual requirements & that all duties are undertaken with an effective risk management framework.

Melbourne, Australia

• Working with clients(Ames Jobseekers) from culturally, linguistically & diverse communities & from underprivileged communities towards assisting them to obtain & sustain suitable employment.• Conducting Post Placement Support with clients & employers.• Ensuring precise placement confirmations by effective teaming up with Ames Participants.• Administering assistance at work to clients and employers, also incentives to employers in the form of Wage Subsidy.• Campaigning and creating awareness of Ames Services, as well capturing vacancies from potential employers & reverse marketing job ready job seekers.• Ensuring accurate reporting of clients earnings to DHS.• Reviewing, updating and responding in a timely manner towards reporting needs including cross divisional requirements, meeting the deadlines.• Ensuring compliance with relevant legislation, regulations and contractual requirements.• Maintaining the databases on tracking placements, financial outcomes & dealings, wage subsidy & vacancies.• Effectively worked on Ames jobactive client management software – Bridge & Official Government system ESS.• Working with a clear understanding of all relevant AMES policies and procedures. Proactively identifying and recommending areas for improvement to the manager as appropriate.• Timely assisting on capturing vacancies, increasing placements & on time , accurate financial dealings• Multitasking along with other administrative duties, handling the busy switchboard.• Mentoring, assisting, willing to give a helping hand to colleagues to meet targets with ” Can do attitude” to meet the crucial deadlines.

Melbourne, Australia

Key Responsibilities• Handling the busy switchboard. Filing, creating correspondence, data entry, record maintenance archiving • Assisting in preparation of Tender response forms & proposals.• Working with PAG CRM- Projects & assisting in Project Management.• Assisted in programing for Analysis and forecasting for projects

Melbourne, Australia

Key ResponsibilitiesCustomer Service/ Reception• Supporting a busy switchboard & reception area.• Assisting visitors with enquiries both over the phone & face to face.• Assisting with room bookings and completion of relevant paperwork.• General administrative work as required. This includes filing, creating correspondence, data entry, record maintenance archiving & cleaning.• Assist to regularly maintain appropriate information & brochures in the reception area.• Assist Hub users with induction, orientation & general support.

Preston, Melbourne

General administrative work as required. This includes filing, creating correspondence, data entry, record maintenance archiving & cleaning.

India

Key Responsibilities:• Customer service, Administration & Training. & Development • Reported to Manager of Sales & Service of IFB Home Appliances.• Facilitated customer service skill development programme.• Mentored sales & service representatives.• Responded to volumes customer escalations, queries & enquires.• Liaised with internal departments, followed up on queries & ensured resolution of complaints.• Forecast , Plan& Design, Deliver, Evaluate & Deploy staff for Training for the IFB Home appliances, Industries & IFB Automotive

India

Key ResponsibilitiesRecruitment & Selection• Implemented the overall recruitment program of the company• Liaised with - various departments & regional Offices for designing job profile & description, external agencies for recruitment & selection• Conducted preliminary interviews & short listing of candidates• Monitored the effectiveness of various recruitment techniques.

India

Key Responsibilities• Forecasted , Planned, Designed, Delivered, Evaluated, Analysed & deployed personnel for training. • Monitored disciplinary issues of Training Units enabling smooth functioning.• Handled IT projects in E-learning, CBT packages & Analysing Application • Organised & conducted career development Programmes.• Handled the development & administration of performance management programs in the organisation• As Divisional Officer, managed departmental operations & initiated measures for the welfare of non- officers.• Handled Non-Public funds including their budgeting & timely audits.• Coordinated with Headquarters for obtaining necessary sanctions/approvals.

Bachelor'S Degree, Computer Science

Master Of Business Administration (M.B.A.), Operations

High School, Science