Cindy Edgar Email and Phone Number

In collaboration with the COO, I am responsible for assisting, supporting and facilitating various projects for the operation association wide. I play a pivotal role in ensuring the successful execution of projects that contribute to operational excellence. My position requires a combination of project management expertise, operational knowledge and effective communication skills to drive projects to completion while aligning them with the overarching goals of the organization. It requires a strong blend of project management skills and operational knowledge to ensure that projects successfully align with the strategic plan and operational goals.Highlights:• Provides project coordination to meet project goals, objectives, and timelines. Developing comprehensive project plans, including scope, schedule resources and budget. • Provides project execution by implementing project plans, monitoring progress, and ensure that projects stay on track.• Identify & mitigate risks, and recommend necessary adjustments to meet project objectives. • Ensure stakeholders are informed and engaged throughout the project lifecycle. • Coordinate with various centers and departments to allocate and manage resources. Ensure that resources are optimally utilized to meet goals. • Monitor that project deliverables meet quality standards and adhere to established processes and procedures. Implement quality control measures and conduct periodic reviews. • Acts as a liaison between centers and all association department areas.• Identify opportunities for process improvement and optimization of operational procedures. Recommend best practices to the COO and the operational team. • Support the Associate Vice President in scheduling maintenance actives, facility improvements and maintenance request. • Manage Association Office building improvements to ensure staff satisfaction and safety. • Support board related committees.• Supervise & Mentor Center Administrative Staff.

Provided executive administrative support to the Sr. Vice President/COO, Sr. Vice President/CFO, VP of Information Systems, Associate VP of Risk Management & Purchasing, Associate VP of Buildings & Properties, VP of Community Impact and Social Responsibility, VP of Programs and their respective departments. As the Executive Administrative Assistant III, I investigated/resolved issues independently, provided consultation and proactively addressed matters with employees, board members or members of the community. In this role, I maintained various databases and reports for the Operations, Accounting, Information Systems, Purchasing & Risk Management departments. I possessed the ability to maintain confidentiality regarding highly sensitive data. It was my responsibility to provide leadership for large-scale projects and carry out assignments while continuing to conduct regular, daily assignments. As the Executive Administrative Assistant III, I supported and managed multiple on-going responsibilities in a timely fashion and exhibited a professional and diplomatic approach to working with others.I am an accomplished team leader known for exceptional attention to detail & communication skills, establishing & maintaining relationships with all levels of employees and organization volunteers to include Committee/Board Members.

I provided executive administrative support to the Sr. VP of Membership & Marketing, Membership & Marketing team, Chief Operating Officer and Operations team. Responsibilities as an Executive Administrative Assistant III include, but are not limited to:Membership & Marketing: Lend support to the Sr. Vice President of Membership & Marketing along with the Association Director of Membership, Director of Marketing, and Director of Public Relations. I worked collaboratively with the association and Center staff to implement the Y brand in an effort to remain branding compliant. I work independently in creating and managing the Delivra (email communication system) for the Association. Served as a leader or assisted with branding initiatives and social media content. Prepare various mailings such as: 60 day member mailings, birthday card mailings, various annual campaign mailings. Lead effort in executiving communication to members and corporate entities regarding annual membership rate increase. Display proficiency in the following software programs: Delivra (mass communications software), Active Network (membership database), Hootsuite, WordPress, and InDesign. Operations: Support Chief Operating Officer (Interim Executive Admininstrative Assistant III to COO from June 2019-Sept. 2020), Executive Director of Healthy Initiatives, and Association Director of Building and Properties. This includes typical administrative support such as calendar management, committee and event management, monthly statistical reports, and survey administration. Perform Tier II reporting for Assoc. Director of Buildings & Prop. Assist MEP Technicians with maintaining Facility Dude software. Support Operations Department with meetings.I am an accomplished team leader known for exceptional attention to detail & communication skills, establishing & maintaining relationships with all levels of employees and organization volunteers and Committee/Board Members.

Responsibilities included: Provided strategic support to Financial Development team by overseeing the donor information, gift entry, and acknowledgement systems, prospect research program, and donor recognition procedures of the YMCA of Greater Indianapolis and the Association wide comprehensive annual, capital and endowment campaign. Manage and oversee the financial development software (Raiser’s Edge) used by the YMCA and provide high level of analysis to every facet of the Association’s fundraising programs. Oversee the Association wide donor recognition programs including signage, banner for annual campaign donors, website donor lists, and annual report. Oversee the gift entry and acknowledgement system of the Association and the centers. Work closely with the YMCA accounting department in maintaining reconciliation of the financial development software. Utilize computer skills for Microsoft Word, Microsoft Outlook, Excel, Access 2000, Internet Explorer, Raisers Edge and other various computer programs needed. This position requires one to be able to be a leader, multi-task with great organizational skills and to be able to reach timely deadlines.

My responsibilities included: Provided administrative support, telecommunications with staff and public, handle incoming/outgoing mail, responsible for filing, indexing investigative reports, processing and filing of Schedule II drug reports for over 1000 pharmacies on a monthly basis, maintain leave, overtime and compensatory time for approximately 30 employees, maintain the fixed asset inventory for the office and assisted with preparing in-service and out-service training for Criminal Law Agents within the PA Office of Attorney General . Utilize computer skills for Corel Word Perfect, E-mail, and other various computer programs as needed. This position requires one to be able to perform well in a high profile facility in a high pressure environment. Held greatest level clerk position within the PA Office of Attorney General.