• Project Manager with a proven track record of successful implementation of 2 Electronic Health Record (EHR) system integration across multiple sites in Virginia, consistently achieving 100% on-time delivery across 10 locations and supporting a user base of 400 individuals.• During the implementation I successful managed the consolidation of client data by importing and merging records from three separate systems into a single unified system, seamlessly transitioning over 1000 clients.• Ensure data integrity across diverse EHR platforms by leveraging our data warehouse, API connections, and the BI system Sisense.• Significant reduction in rejections from 11% to 2% between January 2023 and September 2023, while also decreasing denials from 20% to 1% through continuous configuration and comprehensive reporting on key performance indicators such as Days in AR, Denial Rate, Coding Accuracy, Eligibility, and Front End Audit Reporting in the past year.• Proactively monitor technological advancements, identifying opportunities for the organization to gain a competitive edge, including harnessing AI capabilities and evaluating software solutions from industry leaders like Adobe, Microsoft, and Google, resulting in an annual cost reduction of $35,000.• Develop automated reporting tools for senior leadership, significantly improving efficiency in quantitative and qualitative analysis for compliance purposes and achieving a workforce optimization equivalent to 2 full-time equivalents (FTEs) through implementation.• Cultivate strong relationships with both internal and external vendors, actively contributing to the onboarding process for new billing team members, providing ongoing training for Regional Office Managers and State Directors, and fostering connections with Managed Care Organizations (MCOs) while actively contributing to the development of Value-Based Contract metrics.

• Developed a team of billing and collection professionals to improve full cycle billing for a $25M organization. • Identified and implemented processes reducing AR overall by 10% over the course of the year.• Supervise and facilitate all processes, policies and procedures, workflow, quality, productivity, overall team motivation and effectiveness, professional development, and training. • Ensure claim follow up is thorough and completed on a regular basis for all outstanding claims, limiting bad debt expense. • Build and run various reports for the team and various internal customers in-regards to billing system health. Analyze billing information to provide recommendations and data to various internal customers, and to ensure accurate translation of contract and billing information.• Work within cross-functional teams to resolve billing errors and implement billing process improvements. Analyze errors and trace them back to the root cause.• Assist with post-billing system migration cleanup, analysis, auditing, and remediation projects as required.• Manage the collections efforts of the Collections team, including developing metrics to track team performance and keep Finance leadership apprised of results. Develop and publish weekly reports for distribution to Finance leadership.Transformed our EHR system, Lauris Online, by configuring it to automate payment posting and streamline claim submission, replacing a previously manual and time-consuming process with an efficient automated workflow.

• Support Billing and Collections Manager with researching complex collection issues.• Review and audit open accounts for collection efforts for billing and collection team.• Collaborate and work autonomously with Insurance companies/MCOs on collection of delinquent activity.• Submit billing for approx. 1000 Community Based and ABA clients in Virginia and Florida ensuring the are clean claims. Making outbound collection calls in a professional manner while keeping and improving customer/professional relations.• Resolves client-billing problems and rescues accounts receivable delinquency, applying good customer service in a timely manner.• Collect customer payments in accordance with payment due dates.• Provide timely follow-up on payment arrangements.• Spearhead special projects, as necessary.

Administers human resources policies and procedures for the operation and sales forces. Responsible for all corrective action documentation as well as all hiring and termination paperwork. Responsible for recommending potential candidates for recruitment as well as providing representation at local job fairs. Preparation of yearly employee benefits packages and open enrollment policies.Responsible for daily, weekly and monthly accounts payable functions. Tasks include invoice entry, account reconciliation, financial statements, timecard entry and monthly billing within Quick Books. Process payroll with outside company using Intuit online. Performs a variety of administrative functions such as calendar maintenance of all key personnel, coordination of all company events and meetings, maintain and monitor all office supplies and equipment. Responsible for maintaining, adding and deleting personnel and visitors into security system and maintaining Panasonic phone system for company.

Provide Administrative support by drafting and enforcing community rules and regulations. Administer work orders for general maintenance and upkeep of common areas in a community. Maintained community documents and official records.

Sourced suppliers and work closely with business owners and other functions within Circuit City to decrease cost while increasing total supplier performance levels in support of Circuit City indirect requirements and objectives. Coordinated closely with other departments and field locations to identify requirements and prepare requests for proposal (RFP) and requests for quotation (RFQ). Conduct supplier identification, evaluation, strategic sourcing, pre-bid/pre-proposal conferences, supplier analysis, proposal evaluation, negotiations with vendor, generate contracts, coordinate legal review, obtain executive approval, and finalize contract.

• Work with the Sr. Buyers and Buyers to develop and implement strategies for continuous improvement, Report any/all supplier performance issues to Sr. Buyer/Buyer daily. • Monitor and supervise fulfillment of all orders in accordance with all project deadlines, proactively track and fulfill back-orders and shortages.• Promote collaborative working relationships between teams and departments.• Work with the Strategic Sourcing Team to identify sourcing and auction opportunities.• Reconciles account payables discrepancies