Cindy Maple Email & Phone Number

Littleton, Massachusetts, United States

Littleton, Massachusetts, United States

Customer related billing resolution / inquiry, order tracking/ placing / inquiry, product inquiry /replacement, credit management, and follow-up between internal departments.

Direct

DIRECT - pick/pack/check/ship products ordered by customers through Dover Saddlery direct online.AMAZON/PRIME/DRESSAGE EXTENIONS/TRACTOR SUPPLY - pick/pack/check/ship products received by customers through external channels.ADDRESS VERIFICATION - validate customer information due to manifesting and processing of customer orders for shipment.PRIME - processing on the manifesting of orders once picked / packed.RETAIL - pick/check for Dover Saddlery stores located… Show more DIRECT - pick/pack/check/ship products ordered by customers through Dover Saddlery direct online.AMAZON/PRIME/DRESSAGE EXTENIONS/TRACTOR SUPPLY - pick/pack/check/ship products received by customers through external channels.ADDRESS VERIFICATION - validate customer information due to manifesting and processing of customer orders for shipment.PRIME - processing on the manifesting of orders once picked / packed.RETAIL - pick/check for Dover Saddlery stores located nationwide. Show less

Windham, Nh

Assisted with the implementation of accommodations, modifications, and other supports in accordance with Individual Education Plans. Acted as an Executive Functioning and Behavioral Coach; increase independence by teaching students time management, organizational and work completion skills, and copying skills. Responsible for collecting progress data pertaining to assigned students as directed by the special education teacher.

Responsibilities were to coordinate appointments, travel arrangements, follow up with respective contacts, answering phone(s), typing, filing, faxing, coping, purchasing of office supplies, sorting/sending bid documents, opens/sorts/reviews and distribute mail, power point presentations, spreadsheets, and light banking (as authorized signer to business bank accounts). Position enabled me to perform these duties while working from home.

Fort Lauderdale, Florida, United States

Maintained the financial billing maintenance and provided resolution of voice and data services for major national accounts, i.e. The Wackenhut Corp. and American Inquirer (AMI); personalized customer service via scheduled premise visits, teleconferencing and e-mail while working from virtual office (home). Experienced in coordinating and resolving customer service billing disputes, service interruptions and/or promotional fulfillment challenges within the international inbound call… Show more Maintained the financial billing maintenance and provided resolution of voice and data services for major national accounts, i.e. The Wackenhut Corp. and American Inquirer (AMI); personalized customer service via scheduled premise visits, teleconferencing and e-mail while working from virtual office (home). Experienced in coordinating and resolving customer service billing disputes, service interruptions and/or promotional fulfillment challenges within the international inbound call center.Tracked start to finish of problem and resolution while providing timely status to customer and account team. Show less

Bachelor Of Education - Bed, Elementary Education Content

Associate'S Degree, Liberal Arts And Sciences/Liberal Studies