Cindy Mitchell Email & Phone Number

Rockville, Maryland, United States

- Developed the Quality Assurance Software / Product testing process and guidelines for company.- Independent creation of test scripts and bug tracking for Web based applications and products covering all phases of testing including functional integration, system integration, regression testing, and user acceptance testing.- Hired a QA team and migrated responsibility for maintaining & updating existing test scripts, bug tracking, and QA results for assigned projects.- Automated bug tracking by integrating functionality that would auto-generate emails based on application, user, criticality and state.- In the process of migrating from manual to automated testing to be able to do monthly RAD / Agile cycles versus quarterly development cycles. - Established a comprehensive Quality Assurance program to illustrate successful implementation of defect tracking / resolution percent captured during QA vs. production launch.

- Lead on development for Cognos Implementation in Global System Project.- Owner of Cognos implementation of Data Warehousing from Enterprise DW package.- Responsible for end-to-end Cognos & Hyperion development for various insights. - Development of cubes & report requirements.- Maintenance for cubes & reports when in production.

- Responsible for the development of the Quality Assurance / Software Testing process and guidelines. - Manage staff consisting of two reportables. - Scheduled all incoming requests and balance workload without compromising target completion dates.- Worked with the Information Technology department to gather the requirements from customers to ensure that it fit the business needs and that it added operational efficiencies.- Coordinated the creation of Test Plans for thorough testing of all system modifications, enhancements and new functionality. This included the creation of Test Scripts for all projects.- Performed full Quality Assurance & Software Testing from a functional process improvement perspective.- Participated in Quality Assurance efforts to identify application development errors. - Provided documentation to the development team so that issues can be resolved to meet original functional requirements.