Cindy Pryor Email & Phone Number

Brandon, Florida

*Duties were to open personal and business savings and checking accounts, problem solve to those that came into the branch office. Also was cross-selling other products to meet monthly sales and branch goals.*Took consumer loan applications, collected data for processing. Analyzed credit reports and asked appropriate questions as necessary before sending file to underwriting , upon decision, followed up with borrower and sent documents and disclosures via email ,disbursed the loan or… Show more *Duties were to open personal and business savings and checking accounts, problem solve to those that came into the branch office. Also was cross-selling other products to meet monthly sales and branch goals.*Took consumer loan applications, collected data for processing. Analyzed credit reports and asked appropriate questions as necessary before sending file to underwriting , upon decision, followed up with borrower and sent documents and disclosures via email ,disbursed the loan or advised of adverse action. Goal was to have an approved consumer loan application approved, processed and disbursed all in one day.*Duties included making outbound calls on leads , working closely with Manager on seeing that we were on track for obtaining lending and sales goals as provided by Manager and Director of Sales.*Served as dual control assistant to tellers for ATM deposits and Night Drop also any other monetary transactions as needed. *Duties included assisted with completion of first and second mortgages as well as equity line of credit, assistance was given to applicants over the phone , written via email or in branch.*Reviewed applications for completeness and provided information to fulfill expection of borrower with the next steps.*Providing quality service to each person whether the communication was verbal, in person or written via email and responding quickly via one of those channels.*Worked with members who had fraud on their checking accounts. Completed appropriate paperwork to resolve issue with collected data.*Duties were to open and close the branch and perform the necessary security functions before any other staff entered the building. Show less

Tampa, Florida

*Virtual Specialist position was created to generate more loan volume and ancillary sales.*Call center experience*Making outbound calls to welcome new members who have taken out new accounts and/or loans, answer their questions or concerns and discover opportunities that may assist that member is reaching their financial dreams or goals.*Took incoming calls from our call center or outside the CU and my role was to originate and also cross-sell other loan products and also ancillary… Show more *Virtual Specialist position was created to generate more loan volume and ancillary sales.*Call center experience*Making outbound calls to welcome new members who have taken out new accounts and/or loans, answer their questions or concerns and discover opportunities that may assist that member is reaching their financial dreams or goals.*Took incoming calls from our call center or outside the CU and my role was to originate and also cross-sell other loan products and also ancillary products that the credit union offers that would be a savings to the potential borrower.*Completed and application via other the phone, entered data into our loan system, ordered a credit report, analyze the credit report and also asked any questions pertaining to the report. With my loan authority, I was able to underwrite consumer loans , anything over my limit would be sent to a senior officer or manager. *Followed up with the member, advised of decision, and or adverse action. My goal would be to notify the applicant the same day.*Cross-sold ancillary products other loans/products to the member.*Loans were sent to my processor for completion and disbursal. Show less

Tampa, Florida

*Took incoming calls from members who wanted to apply over the phone for a first, second mortgage loan or a consumer loan product.*Underwrote consumer loans and make recommendations on first and second mortgage loans.* Important to build relationship with our member, also discussing other products that we offer that will benefit the member in saving them money.

Tampa, Florida

*Mortgage Lending officer, took applications and recommended approval or denial depending on credit worthiness and overall assets to close. VP of lending made final decision on application.*Portfolio lending for equity loans, lines of credit, mobile home and land transactions*Did face to face interviews, did processing and prepared the file for underwriting, order out the appraisals, title searches, in contact with borrower(s) and did quality control before the file went to the closing… Show more *Mortgage Lending officer, took applications and recommended approval or denial depending on credit worthiness and overall assets to close. VP of lending made final decision on application.*Portfolio lending for equity loans, lines of credit, mobile home and land transactions*Did face to face interviews, did processing and prepared the file for underwriting, order out the appraisals, title searches, in contact with borrower(s) and did quality control before the file went to the closing department.*Carried about 35-38 files in my pipeline.*Corresponded with applicant of denial or approval and additional items needed to further application along. Show less

Tampa, Florida

*Originated consumer loans, whether they came in by mail application, phone or whether member came into the office to meet with me. *Processed and funded consumer loans, ordered credit cards which were approved.*Prepared lost/stolen credit card reports for members who needed assistance in this area.*Originated , processed and funded first mortgage, second mortgage, equity lines of credit for our members.*Did mortgage lending which went to our portfolio, ordered appraisals… Show more *Originated consumer loans, whether they came in by mail application, phone or whether member came into the office to meet with me. *Processed and funded consumer loans, ordered credit cards which were approved.*Prepared lost/stolen credit card reports for members who needed assistance in this area.*Originated , processed and funded first mortgage, second mortgage, equity lines of credit for our members.*Did mortgage lending which went to our portfolio, ordered appraisals , ordered title searches. Prepared packages for processing, closing and met with applicants to close on their mortgage. Tostay within Compliance underwriting these loan were done by our Vice-President.*Our mortgage lending stayed in our portfolio, which consisted on refinances, mobile homes with land, second mortgages and also equity lines of credit. Show less

Tampa/St. Petersburg, Florida Area

* My Role was to collect delinquent accounts, first payment default accounts and also skip trace non-responsive accounts as needed.* Also counsel member on keeping payments on time and what is causing the delinquency, can we restructure other debts , finding a solution. * Assisted with repossession of collateral and recommended accounts to be charged off if borrower could not be located.* Worked with other institutions for repossessing collateral out of state

Tampa, Florida

*Duties were taking consumer applications from our indirect stores which consisted of appliance and furniture stores.*Made quick decisions as borrowers were at the store and wanted to take their purchase home.*Worked with salesman and made sure that saleman and borrower had quick turn around time.*Approvals were given under my lending authority and to my credit manager if amount was over my limit to approve.Corporate made decision to close Tampa office and relocate to… Show more *Duties were taking consumer applications from our indirect stores which consisted of appliance and furniture stores.*Made quick decisions as borrowers were at the store and wanted to take their purchase home.*Worked with salesman and made sure that saleman and borrower had quick turn around time.*Approvals were given under my lending authority and to my credit manager if amount was over my limit to approve.Corporate made decision to close Tampa office and relocate to Jacksonville. I chose not to move out of the area. Show less