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Cindy Sha Email & Phone Number

Customer Success Manager at AVEVA
Location: Shanghai, China, China 6 work roles 4 schools
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Current company
Role
Customer Success Manager
Location
Shanghai, China, China
Company size

Who is Cindy Sha? Overview

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Quick answer

Cindy Sha is listed as Customer Success Manager at AVEVA, a company with 2036 employees, based in Shanghai, China, China. AeroLeads shows a matched LinkedIn profile for Cindy Sha.

Cindy Sha previously worked as Staff Customer Success Manager at Ge Aerospace and Regional Quality Manager at Ge Power. Cindy Sha holds Master Of Business Administration - Mba, Business Administration And Management, General from Shanghai Jiao Tong University.

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Email format at AVEVA

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AVEVA

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Profile bio

About Cindy Sha

Experienced Customer Success Manager to lead digital transformation in different industries. Senior Project Manager with quality management expertise in MNC. Skilled in Six Sigma, Lean Manufacturing, Continuous Improvement, Leadership, and Project Management.

Listed skills include Six Sigma.

Current workplace

Cindy Sha's current company

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AVEVA
Aveva
Customer Success Manager
cambridge, cambridgeshire, united kingdom
Website
Employees
2036
AeroLeads page
6 roles · 20 years

Cindy Sha work experience

A career timeline built from the work history available for this profile.

Customer Success Manager

Current

Pudong, Shanghai, China

- Drive reoccurring revenue of global top accounts. Collaborate with cross-functions to develop success plan to support customers to better utilize the products and solution to maximize value realization.- Take initiatives to build AVEVA eco-system to increase customer stickiness and loyalty.- Navigate new customers through onboarding process to enable.

Oct 2020 - Present

Staff Customer Success Manager

Shanghai, China

- Interface with senior leadership of top domestic Airlines to empower digital transformation.- Manage 50 innovation digital projects from concept to delivery, manage DevOps team to develop cutting-edge solutions within timeframe and budget.- Standardize process and chair tollgate review to evaluate the deliverables in each milestone, including prove of.

Oct 2018 - Oct 2020

Regional Quality Manager

Shanghai City, China

- Responsible for Quality Management System in China. Develop quality plan for the overall project execution and validate deliverables, ensure quality goals to be achieved.- Lead quality audit to identify non-conformance and drive corrective and preventative action to ensure consistent process implementation.- Owner of customer issue/complaint resolution.

Oct 2012 - Oct 2018

Customer Service Manager

Shanghai City, China

- Manage field operation to fulfill after-market service for more than 50 clients in China.- Leverage Six Sigma methodology to standardize and optimize process to improve productivity. Control service delivery, safety and quality to improve customer satisfaction.- Manage forecast and work with Sales to propose service offering and contract renewal.

Apr 2011 - Sep 2013

Project Manager

中国 上海市

- Responsible for project management process, control all tollgate review to ensure project target be achieved on schedule and within budget.- Proactively communicate project status and gain support from management to resolve bottleneck and follow up key deliverables.- Work closely with Marketing team to lead feasibility study of new product development.

2010 - 2011 ~1 yr

Project Leader

Ge

中国 上海市

- Manage NPI (New Product Introduction) and TOW (Transfer of Work) from overseas. - Evaluate and monitor project schedule and risk to ensure smooth ramp-up for mass production.- Lead cross-functions to improve overall first pass yield by 9% and save cost $500K in 2007.

2006 - 2009 ~3 yrs
Team & coworkers

Colleagues at AVEVA

Other employees you can reach at aveva.com. View company contacts for 2036 employees →

4 education records

Cindy Sha education

Visiting Scholar

Federal Institute For Material Research And Testing (Berlin, Germany)

Bachelor'S Degree, Electrical, Electronic And Communications Engineering Technology

FAQ

Frequently asked questions about Cindy Sha

Quick answers generated from the profile data available on this page.

What company does Cindy Sha work for?

Cindy Sha works for AVEVA.

What is Cindy Sha's role at AVEVA?

Cindy Sha is listed as Customer Success Manager at AVEVA.

Where is Cindy Sha based?

Cindy Sha is based in Shanghai, China, China while working with AVEVA.

What companies has Cindy Sha worked for?

Cindy Sha has worked for Aveva, Ge Aerospace, Ge Power, Siemens, and Ge.

Who are Cindy Sha's colleagues at AVEVA?

Cindy Sha's colleagues at AVEVA include Shaik Mymunisha, Roberto Cabezas, Ganesh Gurumoorthy, Andreas Ruth, and Tina Gour.

How can I contact Cindy Sha?

You can use AeroLeads to view verified contact signals for Cindy Sha at AVEVA, including work email, phone, and LinkedIn data when available.

What schools did Cindy Sha attend?

Cindy Sha holds Master Of Business Administration - Mba, Business Administration And Management, General from Shanghai Jiao Tong University.

What skills is Cindy Sha known for?

Cindy Sha is listed with skills including Six Sigma.

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