-Started with small accounts and worked my way up to managing a multi-million dollar account-Define and oversee a list of dependent projects needed to reach the programs overall goals.-Part take in the process of contract management with new accounts in order to build and maintain a good rapport with new clients.-Managed the beginning to end the process of sourcing and costing of custom goods with our own Design team, overseas sourcing team and Planning team in order to provide our partners the desirable customized garment assortment and give their brand a unified, professional, tailored look.-Managed weekly sales and quarterly forecast budgets while working hand in hand with internal partners in order to assure that forecast sales and inventory are aligned, as well as to keeping an open line of communication with my partners in topics such as reporting, sales, escalations, IT support, training's, onsite fittings as well as to other day to day topics such as internal reporting and order placing.

-Assisted three different Program Managers ( seven different programs) with special projects that were time sensitive and could have impacted our current relationships with our account holders.-Assisted with fit tours: training staff, organization and set up as well as providing customers with proper sizing along with question answering to ensure strong relationships with our partners.-Data Entry, processing orders, handled escalated customer service matters, created reports for our customers/the management team.

-Partnered with corporate partners for resolutions -Assisted employees from our corporate partners place orders and track orders as well as process returns.-Assisted with password resets.-Assisted with fit tours

Partnered with corporate and store level management for resolutions. Processed payments, tuxedo rental orders, audit measurements and lead special projects in the contact center.