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In my role as the Career Services Specialist at Rock Valley College, I connect current RVC students with internships in the Rockford Area. Internships are a great way for students to gain valuable work experience in their field of study as well as develop important industry contacts. I also assist employers linking our talented students with their job opportunities. I look forward to serving our students with Career Coaching, Resume and Cover Letter review and creation, and Interview practice. Don't hesitate to reach out to me! I look forward to speaking with you.

screened walk-in, phone call, and/or message inquiries Scheduled appointments and maintained calendarsEvent planning/management for workshops, classes, and meetingsPrepared/reconciled expense reports; produced quarterly budgets Coordinated wedding and funeral schedule/events; worked with families involvedInterfaced with/maintained updated records in organization’s databaseProduced and supervised all components of weekly Recovery Program for more than 150 participants, including coordinating/overseeing volunteers and staff Coordinated monthly leadership training and provided training support for recovery programCoordinated administrative volunteer efforts for Compassion Program; provided direct support to Compassion Program for semi-weekly events and special training eventsCoordinated travel plans and itinerary for leadership team

Administrative Assistant to senior and associate pastorsManaged all office systems (e.g., copiers/printers, server, router, alarms, sound system) Maintained IT and tech programs/functionsMaintained/purchased all office, worship, and janitorial suppliesDeveloped, implemented and trained staff/volunteers on all emergency proceduresManaged vendor relations (food service, office supply, cleaning service, and building repair)Created/distributed weekly bulletins, PowerPoint documents for weekly worship services; bi-weekly newsletter, and annual reportSupervised front desk staff; oversaw/managed volunteer staffInterfaced with/maintained updated records in organization’s databaseCoordinated travel plans and itinerary for pastors

Conducted new-hire training covering all facets of customer service, sales techniques, and system navigationEvaluation and enhancement of current materials; development of new modulesRevised and tested new training processesProvided ongoing employee development and quality assurance

Conducted customer service representative training Developed training materials and computer program applicationsClient program advisorDeveloped supervisory staffAssisted IT staff with continuing program improvementsProgram analysis/quality improvements; ongoing monitor of call quality

Managed all facility functions, including accounts receivable and payableSupervised all maintenance, janitorial, and payroll staffDeveloped, trained, and implemented all emergency proceduresManaged vendor relations Budget preparation/implementationOrganized employee events (e.g., holiday events, fundraising, outings

Designed and fabricated complex shower door and custom cabinets; creation of intricate designsCut and assembled all shower doors and cabinets to custom specifications

Supervised clerical, payroll, maintenance, janitorial, and cafeteria staffAssisted Executive Director with all public relations and fundraising eventsManaged human resource issues, including hiring and termination of employeesProcurement managerServed on program planning teamManaged all insurance claims