Cindy Shafer Email and Phone Number

Responsible for the overall strategy and execution to secure donor funds and maintain relationships with donors.

I provided leadership, financial and operational oversight to Network of Community Ministries, a social service non-profit serving the greater Richardson ISD area with a mission to care coach and empower our neighbors in need as they seek an improved quality of life.I was tasked with employing 22 paid employees and using 50+ volunteers on daily basis to ensure seamless workflow.I managed an operating budget of $8.5M, while participating in all aspects of daily operations actively.Some of my accomplishments include:► Increased operating budget from $2.2M to $8.5M, staff members from 6 to 22 people, client visits from 40,000 annually to 236,000 visits, and donor base from 1400 to 6,000+ active donors.► Identified, purchased, and renovated a new facility for operations, moving from 12,500 square feet to just under 50,000 square feet.► Executed a successful capital campaign with an initial goal of $5.5M that closed with $6.4M in cash and pledges.► Strengthened a strategic partnership with the City of Richardson by overseeing emergency recovery operations that was put to the test during a 2019 tornado where Network assisted 320 families that completely lost their homes.► Led critical technology upgrades to execute new client and donor databases.► Introduced new brand and logo to refresh and modernize organizational look.

Provided strategic leadership to the development and marketing team of eight staff members to raise $2.1M annually in support of CCA's mission to provide comprehensive services that alleviate suffering, bring hope and change lives.I was responsible for the recruitment, training, and retention of 2500 volunteers to enhance productivity.In addition, I served as member of the Executive Team that led the organization through a significant shift in fundraising and service models.Following were my pivotal duties in this role:► Devised and implemented an annual development plan that addressed department efficiency and overall diversification in the fundraising strategy.► Hired a professional communication firm to help with all donor appeals, including direct mail, e-mail campaigns, and marketing strategy.► In coordination with the Executive Leadership Team, addressed and rectified the recurring reality that the organization consistently faced $1.2M annual shortfall.

A nonprofit organization committed to providing quality programs during out-of-school time that meet the diverse needs of our communities' children, youth and families.Strategic leadership and daily operational guidance of a non-profit agency employing 350 staff and 200 contract labor providers across 83 locations/5,700 students in Tarrant County. Manages an annual operational budget of $11.0M. Interfaces with District Superintendents, District Administrators, Principals, and School Board members regarding policies and programming. Actively engaged in development, finance, programming, HR, IT, and facilities management.

Leading dropout prevention organization dedicated to keeping kids in school and helping them succeed in life.Oversaw daily operations and strategic planning for a financially distressed organization. Supervised a team of 38 staff members. Ensured that all programs met established quality standards. Negotiated logistic and financial partnerships with social service agencies and school district authorities. Managed relationships with United Way, CIS National, CIS Pennsylvania, and all government and private funding agencies. Regretfully resigned due to family relocation requirements.

Promotes research and education for the diagnosis, treatment, and cure of mitochondrial disorders and provides support to patients and families.Strategically planned and implemented a comprehensive development program for a national health advocacy program with a database of 70,000 donors. Supervised 8 staff members. Personally interacted with major donors and families affected by mitochondrial disorders. Hosted grand rounds at medical facilities and conferences devoted to education and advocacy. Used Raiser’s Edge data management tool.

Emergency men's shelter and bridge housing program that provides case management, D&A counseling, life skills training and employment counseling. Also sponsors women's and children's programs and a soup kitchen.Directed fundraising efforts in an organization with 90% reliance on individual donations. Oversaw donor development across a database of 40,000 donors. Planned and executed direct mail, annual appeals, institutional giving, planned giving, special events, and social media. Managed 8 staff members. Also responsible for public relations, marketing, and community outreach. Used Raiser’s Edge data management tool.

Mental health residential treatment facility and outpatient counseling services for children and youth.Planned and coordinated comprehensive fundraising program including annual appeal, foundations, government funding, special event planning, and planned giving. Supervised 4 dedicated development professionals and 100+ agency volunteers. Managed $1M development budget. Delivered careful management of donations – ensuring the collection of allowable program funds within the parameters of Medicaid and County funding. Coordinated agency PR and marketing initiatives. Contributed to operational oversight in partnership with Executive Director for a multi-site campus (group homes, emergency shelter, residential treatment facilities.)