Cindy Atherton Email & Phone Number

Melbourne, Florida, United States

Rockledge, Florida, United States

Review Accela change requests and work with users and technical team to gather, analyze, and document requirements.Participate in development projects, both configuration changes and Javascript coding. Created and configured a new record type and workflow. Wrote and implemented a Javascript based batch process that searches for records that are eligible for expiration, expires records based on complex criteria, and emails both managers and customers of expired records and records that will expire in 30 days. Wrote and implemented SSRS reports in SQL. Work with Planning and Development management and users to define and document workflow processes and identify improvement options. Participate in testing, including writing and exercising formal test cases. Provide support and training during change and release rollouts. Create and maintain project backlog, requirements, and release documentation. Implemented and manage release process and schedule and abbreviated Scrum process. Created release status report in order to relay progress to stakeholders.Coordinate presentations and technical discussions with third party vendors. Coordinate purchasing of third party tools and support.Completed training in ADA Accessibility and Accela scripting courses: Civic Platform 7 - Event Manager Scripting Usage – Level 1 and Civic Platform 13 - Advanced Event Manager Scripting.

Melbourne, Florida Area

Create and Configure Atlassian Jira and Confluence site for Health Systems customer. Train employees on Agile Scrum practices and Jira/Confluence technology. Provide input for and review Process documentation for improving customer’s practices.

Melbourne, Florida Area

Product Owner for several projects, working with requirements and scheduling development for a responsive design Provider Portal. Group Lead for a team of Software Engineers, training new engineers and managing day-to-day activities. Coordinator for division Change Coordination Board. Administrator for Agile issue tracking applications, including Jira and Target Process.

Melbourne, Florida Area

(Acquired by Allscripts) Product Owner for several projects, working with requirements and scheduling development for a responsive design Provider Portal. Group Lead for a team of Software Engineers, training new engineers and managing day-to-day activities. Coordinator for division Change Coordination Board. Administrator for Agile issue tracking applications, including Jira and Target Process.

Melbourne, Florida

(Acquired by NantHealth) Product Owner for several custom and product-based programs, including solutions developed for the Franciscan Missionaries of Our Lady Health System and the United States Coast Guard. Group Lead for a team of Software Engineers, training new engineers and managing day-to-day activities. Coordinator for division Change Coordination Board. Administrator for Agile issue tracking application, Target Process. Software Engineer working in Java on high priority programs like the Florida Health Information Exchange, New Mexico Health Information Collaborative, Kaiser Permanente, and Care Connectivity Consortium.

Orlando, Florida

Melbourne, Florida Area

Technical Writer producing documentation for end-user suite of advertising, accounts receivable, and reporting software packages using Adobe FrameMaker, Microsoft Word, and RoboHelp. Manager for Documentation group. Software Tester for daily builds, providing feedback and documentation.

Master Of Science (Ms), Computer Software Engineering

Software Development and Engineering; Research in Computer Vision

Bachelor Of Arts (Ba), English