Creator And Host
Current
On The Drive With Cindy Lawrence
Feb 2024 - Present
AeroLeads people directory · profile
Cindy Lawrence Email & Phone Number
On The Drive Training | Podcast | Solutions
at
At Your Service Drive
2 work emails found
@autonation.com
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 71%
Current company
Role
On The Drive Training | Podcast | Solutions
Location
United States
Who is Cindy Lawrence? Overview
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Cindy Lawrence is listed as On The Drive Training | Podcast | Solutions at At Your Service Drive, based in United States. AeroLeads shows a work email signal at autonation.com and a matched LinkedIn profile for Cindy Lawrence.
Cindy Lawrence previously worked as Creator and Host at On The Drive With Cindy Lawrence and Founder at At Your Service Drive.
Company email context
Email format at At Your Service Drive
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{last}{first_initial}@autonation.com
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Profile bio
About Cindy Lawrence
With over 20 years of experience in the automotive industry, I have a proven track record of leading and implementing digital solutions and training programs across various sectors, from service management to corporate-level initiatives. During my tenure at AutoNation, I spearheaded the launch of key projects, including the rollout of CDK Service Edge, Ford SMARTT, and e-Payments across 156 stores. My expertise lies in streamlining processes, enhancing customer care, and leading diverse teams to success. I am passionate about leveraging technology to improve operational efficiency and deliver top-tier customer experiences. Whether managing service departments at Mercedes-Benz or training teams across the Eastern region, my focus has always been on driving excellence and innovation in the automotive service space.Here are past performance quotes about Cindy from Les Silver @ Keeps Inc./ Dynatron, Anyer Blanco @ CDK Global, Lisa Gruber @ Mercedes Benz of Pompano, Sally Renko @ AutoNation, Kristi Edward @ Galeana Auto Group, and, of course, Steve Shaw S.S. University:“multiple training methods to consistently achieve goals” “positive approach and demonstrated proven results” “skilled at marshaling her team to understand benefits” “seasoned professional… who can drive sales, purchasing, customer service and training”“recommend her without reservation”“truly committed, motivated and focused professional”“an expert on the Fixed Ops Department”“extensive knowledge, expertise and attention to detail… her enthusiasm is positively infectious”“she can help bring your team to the next level, increasing sales and Increasing CSI”“an engaging and flexible resource”“strongly recommend Cindy for any position” “improve performance of Service Advisor staff and Fixed Ops Performance”
Current workplace
Cindy Lawrence's current company
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12 roles
Cindy Lawrence work experience
A career timeline built from the work history available for this profile.
Founder
CurrentFollowing my passion for training and coaching, I decided to launch my own consultancy At Your Service Drive, that can help your business build strong teams that deliver great results. We offer a variety of courses to help your team learn and grow into a powerful sales force enabling them to achieve their goals with sales and CSI. Visit our website to learn more about us and our success stories - https://www.atyourservice-drive.com/home.
Jan 2021 - Present
Digital Service Experience Program Specialist
During my tenure with AutoNation, I spent 4 years working with our Corporate team to launch several projects in the field, creating and launching texting tool in all our stores. WI took a leadership role in launching CDK's inspection tool, CDK Service Edge / Ford SMARTT with 25 stores, and this rollout included updating the Service Pricing tool (SPS), enhancing the inspection form with Operation Codes, and recommended items for caution and failed items. I have also undertaken a key role in helping launch 156 stores with e-Payments, including ordering, installing, communication and training the field with how-to documents and recorded webinars.
Jul 2016 - Jun 2020
Customer Care Trainer ~ Eastern Region
As a part of my role, I was responsible for the induction training for new employees and ongoing supervision of existing employees, ensuring they can deliver a high-quality customer journey which meets all service and quality standards of the organization. That’s when my true passion for training has started as I was supervising large and diverse teams of professionals of all levels, ensuring the company’s KPIs were achieved and the team was performing effectively and efficiently, delivering the highest standard of customer care.
Feb 2011 - Jul 2016
Mercedes-Benz Of Pompano ~ Service Manager
As a Service Manager of Mecedes-Benz I lead a company's service department and managed customer interactions at all levels. My primary duties included overseeing other members of the customer care team, developing and implementing service procedures and maintaining customer relationships to the highest standard.
Jan 2008 - Feb 2011
Mercedes-Benz Of Houston North ~ Service Drive Manager
As a part of my role, I was responsible for interacting with customers and gaining feedback to improve the organization's services, ensuring the highest customer satisfaction, and training a large team. I have also undertaken an important role of the lead manager, identifying key opportunities and research on the current market trends to improve services and achieve sales targets.
Jun 2004 - Dec 2007
Service Consultant - Mercedes-Benz Of Houston Greenway
Apr 2000 - Jun 2004
Service Drive Manager ~ River Oaks Chrysler
As a Service Drive Manager, I was supervising other members of the service delivery team and maintaining customer relationships, improving response and delivery times. I was managing and training a small team, conducting periodic appraisals of team members and identifying areas for improvement.
Jan 1995 - Mar 2000
Automotive Service Advisor
I worked with a team of Service Consultants, reviewing and approving maintenance and repair claims for a fleet of 350,000 vehicles. I became ASE certified with 2 certificates, steering & suspension, and brakes.
Aug 1994 - Apr 1995
Store Manager
I was a Store Manager at several Houston locations, including Galleria and West University communities. My key responsibilities included maintaining and achieving sales targets, hiring, and training new associates, inventory management, and payroll.
Sep 1991 - Aug 1994
Retail Sales Specialist
Proam Automotive Accessories
Aftersales of high-end auto accessories. Selling Momo, Nardi, Recaro, Simpson Racing equipment, locally in Houston and national sales.
Jan 1989 - Sep 1991
Parts Consultant
Aug 1985 - Apr 1986
FAQ
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Quick answers generated from the profile data available on this page.
What company does Cindy Lawrence work for?
Cindy Lawrence works for At Your Service Drive.
What is Cindy Lawrence's role at At Your Service Drive?
Cindy Lawrence is listed as On The Drive Training | Podcast | Solutions at At Your Service Drive.
What is Cindy Lawrence's email address?
AeroLeads has found 2 work email signals at @autonation.com for Cindy Lawrence at At Your Service Drive.
Where is Cindy Lawrence based?
Cindy Lawrence is based in United States while working with At Your Service Drive.
What companies has Cindy Lawrence worked for?
Cindy Lawrence has worked for On The Drive With Cindy Lawrence, At Your Service Drive, Autonation, River Oaks Chrysler Jeep Dodge Ram, and Wheels, Inc..
How can I contact Cindy Lawrence?
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