Cindy Lawrence Email & Phone Number

Georgetown, Tx, Us

Georgetown, Texas, United States

Temple, Texas

• Led team of 30 – 35 staff members including, two managers, one supervisor and four analysts• Responsible for budgeting and allocating resources across Commercial Membership, Medicare Enrollment and Accounts Receivable/Billing departments• Managed vendor contracts and relationships• Successfully led process improvements impacting multiple internal and external customers• Established and maintained effective controls through automation to minimize and detect enrollment processing errors• Ensured EDI files were processed timely and accurately• Responsible for premium billing, collection and reconciliation• Responsible for payment and reconciliation of broker commissions• Collaborated with Revenue Cycle Operations to improve system billing and collection efforts• Served as subject matter expert in Amisys Membership and Billing subsystems• Created ad-hoc reports to fulfill requests from internal departments

Temple, Texas

• Managed multiple projects resulting in increased efficiency and improved accuracy • Worked with the Amisys Benefits Configuration Team in setting up new benefit plans and modifying existing benefit plans

Temple, Texas

• Led team of four staff members in all activities related to implementation of new and renewing employer groups and individual plans• Managed billing configuration and resolved billing issues • Responsible for updates to Amisys membership configuration• Implemented and maintained outbound eligibility files to contracted vendor partners

Temple, Texas

• Managed large and self-funded employer group portfolio• Conducted needs analysis and provided appropriate solutions• Collaborated with Underwriting, Enrollment, Finance and MIS in order to provide key accounts with a high level of satisfaction

Killeen/Temple, Texas Area

• Conducted extensive financial analysis and offered appropriate investment and financial solutions• Developed referral network of community leaders and bank personnel in order to build sold book of business

Temple, Texas

• Series 7 Licensed stock broker• Successfully developed marketing strategy targeting retirees and professional women• Developed financial and retirement plans for individuals and businesses• Marketed an array of financial solutions, including stocks, bonds, stock options, annuities, mutual funds and retirement plans

Computer Science And Business

Associates, Computer Science And Business