Cindy Caña

Cindy Caña Email and Phone Number

Executive Virtual Assistant | E-commerce Specialist | Social Media Manager @ Shopify
ottawa, ontario, canada
Cindy Caña's Location
Bacoor, Calabarzon, Philippines, Philippines
About Cindy Caña

Hi there!I'm Cindy Caña, My goal is to help Amazon FBA Sellers overcome their challenges in growing an Amazon business.I invested in my knowledge by enrolling in Amazon Seller VA Masterclass, An 8-week advanced training program on how to run a successful Amazon business. We are trained to handle an end-to-end process of Amazon Seller Central along with hands-on activities to have an actual experience and apply those techniques and effective strategies of Amazon FBA experts.Now that I have in-depth knowledge about the Amazon FBA business, I am confident that I can provide an excellent service and help you in searching for profitable products with high demand and low competition, searching for keywords that are relevant to your product to increase visibility and find trusted suppliers that produce high-quality products for a much lower cost. These are just some of the skills that I can provide to build your brand and grow your business.Product Research is my niche but since it's just the first step to success, I also mastered other skills to bring value to your business.If you are an Amazon Seller looking for someone you can trust, someone who cares about your business and not just in making money, then you've come to the right page.Here are the services that I can do for you: ✔Product Research ✔Supplier Sourcing✔ Keyword Research✔Listing Optimization✔PPC Management✔Inventory Management✔Customer Support✔Seller Central ManagementLet me show you what's possible. If you want Innovation, Let's start our Collaboration!

Cindy Caña's Current Company Details
Shopify

Shopify

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Executive Virtual Assistant | E-commerce Specialist | Social Media Manager
ottawa, ontario, canada
Website:
shopify.com
Employees:
7900
Cindy Caña Work Experience Details
  • Shopify
    Ecommerce Specialist
    Shopify Sep 2021 - Present
  • Amazonationph
    Amazon Virtual Assistant Trainee
    Amazonationph Jun 2021 - Aug 2021
    Philippines
    AmazoNationPH is the Philippines' # 1 source in learning Amazon FBA Selling and Amazon VA. Founded by a 7-Figure Amazon Seller Mentor, Ms. Lish Aquino. It is an 8-week in-depth training program with one on one coaching, group mastermind sessions, weekly webinars, and support from an exclusive community of Amazon Seller Virtual Assistants.
  • Exl Service Philippines, Inc.
    Account Executive Supervisor
    Exl Service Philippines, Inc. Jan 2020 - Jul 2021
    Pasay, National Capital Region, Philippines
    - Lead and manage a team of customer service agents to ensure high-quality, efficient service.- Handle escalated customer inquiries and resolve complex issues.- Monitor performance and provide coaching and feedback to improve agent skills and productivity.- Ensure adherence to company policies, procedures, and service standards.
  • Eperformax Contact Centers & Bpo
    Team Lead Manager
    Eperformax Contact Centers & Bpo Oct 2018 - Dec 2019
    Pasay, National Capital Region, Philippines
    - Offer guidance and coaching to team members, helping them improve their skills.- Address and resolve escalated customer concerns or complex issues that frontline agents cannot resolve.- Track and report on team progress using performance metrics to identify areas for improvement.
  • Concentrix
    Sales Representative
    Concentrix Apr 2018 - Sep 2018
    Muntinlupa City, National Capital Region, Philippines
    -Explain the features, benefits, and value of the product to meet the customer’s needs and convert them into sales.-Recommend related products to increase customers’ options and enrich the shopping experience.-Promote special sales, offers, and awareness of store loyalty program-Cross-sell products to increase purchase amounts
  • Concentrix
    Escalation Specialist
    Concentrix Jan 2017 - Mar 2018
    Muntinglupa, Philippines
    -Solves moderately complex problems, time-sensitive inquiries, and multi-task in high-volume situations.-Build customer loyalty by placing follow-up calls for customers who reported service or product issues.-Make outbound calls to customers who escalated their concerns
  • Concentrix
    Customer Service Representative
    Concentrix Jun 2016 - Dec 2016
    Muntinlupa City, National Capital Region, Philippines
    -Manage a large number of inbound calls in a timely manner-Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives-Build sustainable relationships and engage customers by taking the extra mile
  • Monde Nissin Corporation
    Accounting Assistant
    Monde Nissin Corporation May 2015 - Jun 2016
    Cavite, Calabarzon, Philippines
    -Assisting with audits, resolving discrepancies, and preparing financial reports.-Maintain confidentiality of all financial data-Process reimbursement forms

Frequently Asked Questions about Cindy Caña

What company does Cindy Caña work for?

Cindy Caña works for Shopify

What is Cindy Caña's role at the current company?

Cindy Caña's current role is Executive Virtual Assistant | E-commerce Specialist | Social Media Manager.

Who are Cindy Caña's colleagues?

Cindy Caña's colleagues are Carol Valerio, Cpa, Macc, Maurício João De Oliveira, Ciara Ferguson, Julie O'reilly, Jacques Arnaud Minye Nsong, Jully Mae Delima, Dennis Theisen.

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