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Cindy Chang Email & Phone Number

Head of Customer Experience Strategy at The Customer Experience Company
Location: Sydney, New South Wales, Australia 6 work roles 4 schools
1 work email found @uni.sydney.edu.au LinkedIn matched
✓ Verified July 2026 4 data sources Profile completeness 100%

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Work email c****@uni.sydney.edu.au
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Current company
The Customer Experience Company
Role
Head of Customer Experience Strategy
Location
Sydney, New South Wales, Australia
Company size
27 employees

Who is Cindy Chang? Overview

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Quick answer

Cindy Chang is listed as Head of Customer Experience Strategy at The Customer Experience Company, a with 27 employees, based in Sydney, New South Wales, Australia. AeroLeads shows a work email signal at uni.sydney.edu.au and a matched LinkedIn profile for Cindy Chang.

Cindy Chang previously worked as CX Manager at The Customer Experience Company and Senior Consultant (CX, Service Design) at The Customer Experience Company. Cindy Chang holds Professional Diploma, Cx from The Cx Academy.

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Email format at The Customer Experience Company

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*@uni.sydney.edu.au
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Profile bio

About Cindy Chang

I am a human-centred designer and strategist working with organisations to explore, shape, define and bring to life their customer-centric purpose and strategy.Over the last 10+ years, I have worked with clients across industries such as Government (Federal, State, Local), Life Insurance, Financial Services, Utilities and Healthcare. Most recently, I helped set the foundations for The Australian Digital Health Agency (ADHA) to establish their Design Practice, and in the design of the ADHA’s integrated Australian healthcare system to deliver high-value digital experiences that meet the needs of Australian health practitioners and the Australian public. I also worked with a 115-year-old Not-For-Profit to differentiate in the design of its early education and children’s services, both of which projects were awarded Good Design Awards in 2022. At the heart of my work is the belief that design has the power to create enduring impact in the creation of meaningful experiences that matter.

Listed skills include Management Consulting, Business Strategy, Strategy, Business Analysis, and 11 others.

Current workplace

Cindy Chang's current company

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The Customer Experience Company
The Customer Experience Company
Head of Customer Experience Strategy
sydney, new south wales, australia
Website
customerexperience.com.au
Employees
27
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6 roles

Cindy Chang work experience

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Head Of Customer Experience Strategy

Current
The Customer Experience Company

Sydney, New South Wales, Australia

The Customer Experience Company (CEC) is a leading strategic design, experience design, and digital enablement consultancy based in Sydney making a significant impact on the lives of individuals, teams, and organisations.As a lead CX strategist, I’m passionate about bringing to the forefront what it is that matters to customers, to support organisations in defining strategies that create the most value for customers, stakeholders, and organisations. In my role as part of the Senior Leadership Team, I cultivate client relationships, drive project delivery and steer internal initiatives and operations that support and grow the company. At The Customer Experience Company, we do all our work with implementation in mind, providing tactical and actionable outcomes that enable our clients to deliver real impact and value for their customers. From Strategy, Design, Build and Capability Building we connect deep customer understanding in the creation of CX outcomes that endure and make a difference.

Jul 2020 - Present

Strategy & Operations Consultant

Deloitte Australia

Sydney, Australia

Mar 2012 - Oct 2014
Team & coworkers

Colleagues at The Customer Experience Company

Other employees you can reach at customerexperience.com.au. View company contacts for 27 employees →

LT Lauren Terry Lauren Terry Colleague at The Customer Experience CompanySydney, New South Wales, Australia View → MB Mariana Belen Mariana Belen Colleague at The Customer Experience CompanyThe Rocks, New South Wales, Australia View → AR Andrew Riordan Andrew Riordan Colleague at The Customer Experience CompanyGreater Sydney Area, Australia View → IP Ibekwe Peace Ibekwe Peace Colleague at The Customer Experience CompanyLagos, Lagos State, Nigeria View → KC Kristina Cassandra Bahaj Kristina Cassandra Bahaj Colleague at The Customer Experience CompanyPhilippines View → TM Tabitha Ming-See Chor Tabitha Ming-See Chor Colleague at The Customer Experience CompanySydney, New South Wales, Australia View → AT Alana Thomas Alana Thomas Colleague at The Customer Experience CompanyGreater Sydney Area, Australia View → FE Freya Elliott Freya Elliott Colleague at The Customer Experience CompanyGreater Sydney Area, Australia View →
4 education records

Cindy Chang education

Bachelor Of Health Science/Master Of Clinical Vision Science, Orthoptics/Orthoptist

The University Of Sydney
FAQ

Frequently asked questions about Cindy Chang

Quick answers generated from the profile data available on this page.

What company does Cindy Chang work for?

Cindy Chang works for The Customer Experience Company.

What is Cindy Chang's role at The Customer Experience Company?

Cindy Chang is listed as Head of Customer Experience Strategy at The Customer Experience Company.

What is Cindy Chang's email address?

AeroLeads has found 1 work email signal at @uni.sydney.edu.au for Cindy Chang at The Customer Experience Company.

Where is Cindy Chang based?

Cindy Chang is based in Sydney, New South Wales, Australia while working with The Customer Experience Company.

What companies has Cindy Chang worked for?

Cindy Chang has worked for The Customer Experience Company, Deloitte Australia, and Gloria Jean’S Coffees Australia.

Who are Cindy Chang's colleagues at The Customer Experience Company?

Cindy Chang's colleagues at The Customer Experience Company include Lauren Terry, Mariana Belen, Andrew Riordan, Ibekwe Peace, and Kristina Cassandra Bahaj.

How can I contact Cindy Chang?

You can use AeroLeads to view verified contact signals for Cindy Chang at The Customer Experience Company, including work email, phone, and LinkedIn data when available.

What schools did Cindy Chang attend?

Cindy Chang holds Professional Diploma, Cx from The Cx Academy.

What skills is Cindy Chang known for?

Cindy Chang is listed with skills including Management Consulting, Business Strategy, Strategy, Business Analysis, Project Management, Data Analysis, Business Process Improvement, and Consulting.

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