Cindy Colburn Email & Phone Number

Austin, Texas, United States

Our mission is to provide facilitators with the technical assistance, tools and referrals to resources needed to start, maintain and grow your NAMI State Organization or NAMI Affiliate.

Austin, Texas Metropolitan Area

Serve as a Support Group Facilitator for leading weekly meetings to discuss education for families who support their loved ones’ mental health condition

Round Rock, Texas

Austin, Texas Area

• Advanced to the regulatory department and contact customers who file complaints with the Better Business Bureau (BBB) and Attorneys General offices nationwide
• Investigate and find ways to resolve issues or mediate situations. Send responses outlining the corporation’s decisions to the BBB and Attorneys General offices
• Maintain an exemplary BBB response rating for Transformco by resolving issues in a timely manner

Austin, Texas Area

• Resolve a majority of the complaints to retain customer loyalty
• Responded timely to complex, high risk, non-litigated complaints from customers
• Identified and escalated business issues and trends to appropriate management

Austin, Texas Area

• Followed policies and procedures to remain in compliance
• Maintained accurate internal records as needed
• Respond to inquiries and customer complaints

Austin, Texas Area

• Assisted customers with placing orders online and provided shipment tracking
• Entered data, provided order status and processed refund transactions
• Resolved minor customer conflict and billing inquiries regarding Sears.com

Iet Support Class

IC3 Digital Literacy Certification to expand computer skills in Google Suite, Microsoft 365 (Word, Excel, PowerPoint)

Certified Pharmacy Technician (Cpht), Pharmacy Technician/Assistant

Demonstrate knowledge and commitment in medication safety and effective patient care across pharmacy settings.

High School Diploma