Cindy Henry Email & Phone Number

Dallas-Fort Worth Metroplex

Coppell, Texas

Dallas, Texas

▪ Managed Property insurance program, including multiple flood policies for each respective resort locations resulting in overall 15% reduction in premium▪ Directed and organized Directors & Officers Liability insurance program for multiple Home Owners’ Associations for each respective resort location▪ Performed contract reviews for liability exposures and negotiated with vendors for insurance compliance. Coordinated and consulted with internal customers, vendors and insurance brokers to mitigate risks and manage costs▪ Maintained all insurance policy records and led renewals including preparation of renewal data and submissions, coordinating with internal team members, and negotiating with insurance brokers▪ Managed all-risk property damage and flood claims

Dallas, Tx

▪ Managed complete Property and Casualty insurance program including data collection and analysis, interfacing and negotiating with brokers and underwriters, and directing renewal activities▪ Directed entire Workers Compensation, General Liability, Automobile Liability, and Property claims processes including managing internal RMIS and TPA claims systems▪ Partnered with Loss Prevention & Safety, Human Resources, Legal, and Operations in development of risk control strategies▪ Identified and analyzed claim data to develop and devise strategies to reduce Total Cost of Risk

Columbus, Ohio Area

▪ Managed fractional share and charter managed Aircraft Hull and Liability and Airport Liability insurance programs for domestic and foreign entities, including extensive interaction with divisions in Europe and China. ▪ Directed domestic and international Property and Casualty insurance programs including Workers Compensation for over 6000 employees domestically, Commercial Automobile, Property, Special Events Liability, and due diligence on Professional Liability.▪ Championed annual Risk Management and Insurance Forums for domestic and foreign entities.▪ Liaised with high profile client representatives, internal sales and marketing and legal departments, and insurance brokers and underwriters in extensive contract review process.▪ Collaborated with leadership in development of Safety Management System and Aviation Emergency Response Plan.

Dallas/Fort Worth Area

▪ Managed and directed employee on the job injury program for 4,000+ employees at 57 locations in 22 states. This includes Texas non-subscription (ERISA) benefit plan that resulted in year over year annual savings of $800,000 - $1,000,000.▪ Involved in all aspects of risk management to include risk identification and claim management for Workers Compensation and Auto Liability and Collision.▪ Managed insurance broker, TPA and insurance carrier relationships; preparation of monthly, quarterly and annual reports for business units and senior management. ▪ Maintained Workers Compensation and Auto Liability claims and litigation, including representation at mediations and arbitrations.▪ Liaised with loss control engineers to improve risk exposure, performed workers compensation and auto liability claim file reviews, gathered renewal submission specifications, and allocated costs to business units based on a variety of methodologies.▪ Managed extensive Certificate of Insurance and Surety Bond programs.▪ Administered Company fleet program of over 750 vehicles; designed and implemented automobile safety program and claims reporting procedures resulting in reduction of losses.

Dallas, Texas, United States

▪ Managed and provided direction to Third Party Administrators for multi-states Workers Compensation claims in excess of insured’s self-insured retention or deductible greater than $250,000.▪ Negotiated settlements with claimants and insureds with emphasis on structured settlements.▪ Prepared extensive claim summary reports for upper management