Cynthia Swanson Email & Phone Number

I am an accomplished technology leader bringing years of experience with proven results in compliance/business controls, delivery and support excellence. I am known as a versatile business architect who leads high performance teams by example. I leverage my application development and project management background to lead, design, manage and automate business processes, integrating the business process with technology.As Head of Client Technology Advisory and Delivery, Operations and Support for Cushman & Wakefield, I focus on operational excellence to ensure our integrated solutions provide the greatest value for our clients from transition to go live and hypercare to steady state. This includes adherence to, development and implementation of, methods to secure protected and sensitive data in all aspects of service delivery.As part of IBM’s Business Architecture team, I specialized in the rapid delivery of architecture that setup up and drove transformation programs to enable new business; by using new or existing resources differently to produce new products, reach new customers, break into new markets, or streamline operations. I held several expert level architecture related certifications including IBM's Business Architect and The Open Group’s Open CA (certified architect program).Throughout my career, I have been recognized as a technical leader for service delivery and application development projects. I am passionate about information security, audit and compliance. I take pride in leading a diversified well balanced team that promotes respect in all aspects of our cultural behaviors.I am a member of the Missouri State University Design Thinking Program Advisory Board, empowering future leaders with methods that drive innovation.A listing of my core competencies includes: Application Development and Implementation New Business Development Project Management Service Delivery Contract and Technical Writing Vendor Management TrainingPlease contact me at cindyjswanson@charter.net