Cindy Liu Email & Phone Number

Texas, United States

Round Rock, Texas, Us

Provided strategic insight for leaders at global tech company with consumer and enterprise hardware and software products & services.• Scaled Dell Business Radar, a multimillion-dollar program analyzing new business trends to form new strategic initiatives, driving 36+K employee engagements in 1 year through a multi-channel communication strategy• Operationalized the Business Radar in 2 quarters, establishing performance standards and controls that optimized resource use and aligned with strategic goals• Planned two $30+B revenue growth opportunities over a 3-5-year horizon as identified from the Business Radar that leverage Dell’s PC telemetry and edge computing expertise• Led an 8-week collaboration with ESG team to adopt a sustainability pilot as an official offering that won a key $10M EMEA contract and drove comprehensive reevaluation of the company’s sustainability strategy• Managed key stakeholder relationships with 40+ teams, driving the formulation of new business strategies and delivering actionable insights to nearly 700 VP+ leaders through 7 comprehensive quarterly reports

Dallas-Fort Worth, Texas, Us

Managed financial and operational functions of the regional business line at the world's largest airline that is ranked #70 on the Fortune 500. • Managed and negotiated capacity purchase agreement with a major American Eagle portfolio contractor, resulting in $10M savings for this portfolio that generates nearly 50% of company revenue• Established a profitable partnership with Landline, a bus company, to extend connectivity to 3 U.S. locations using cost allocation financial models to determine profitability and validate other KPIs• Enhanced American Eagle products by analyzing and correlating customer flight experience survey data with operational metrics and implementing improvements to increase NPS to >90% with internal and external teams

Dallas, Texas, Us

Managed financial and various business operations at energy startup with $2.3M EBITDA operating in oilfield water solutions, midstream, and upstream sectors. • Expanded company assets by 10x and customer base by 10% in 1 year by developing a market intelligence and forecasting model to target SMBs in high-growth markets, leveraging a unique Capex & risk-sharing approach• Boosted market share by promoting a newly patented product, managing its lifecycle through capacity case studies and expansion proposals to 15 key customers• Conducted profit-sharing financial model evaluations for 15 potential partnerships, collaborating with executive leaders to validate KPI targets (payback period, NPV, IRR) and mitigate potential risks• Led design, construction, and startup of two saltwater disposal facilities ($5+M Capex each) within 2 months, ensuring efficient operations and full regulatory compliance• Spearheaded the implementation and maintenance of a Supervisory Control and Data Acquisition (SCADA) system, significantly boosting pipeline operational efficiency and driving a 10x increase in company assets• Streamlined vendor relations, mediating between 100+ contractors and internal teams to ensure timely collections and payments, improving cash flow and operational efficiency

Addison, Tx, Us

Provided integrated technical and business solutions at global strategic consulting firm serving the energy industry. • Assessed domestic crude oil value in 11 Asian markets using forecasting models and margin calculations to deliver strategic marketing report that influenced client decisions• Ascertained commercial feasibility and delivered competitive analytics of new biochemical plant, leading to a $24M USDA loan guarantee and securing additional private investment for client• Conducted on-site audits and inspections of 11 petrochemical facilities in Sweden on behalf of a major bank client to perform comprehensive technical due diligence• Reviewed and validated technical components of a gas gathering and processing company's assets, utilizing process simulations to determine the composition of liquids exiting the wellhead

Charlotte, North Carolina, Us

Provided licensing support for various technologies at leading technology licensor for 60% of global gasoline and 85% of biodegradable detergents production. • Collaborated with internal and external stakeholders to successfully launch the UOP Uniflex product on time and within budget in 9 months. This product enables refiners to convert low-value crude oil residues into high-value products like transportation fuels• Analyzed employees’ new hire orientation and identified time reduction areas using Six Sigma; led team to craft SharePoint orientation process that reduced onboarding time by 50%

The Woodlands, Tx, Us

Provided licensing support at global mid-cap petrochemical manufacturer and technology licensor with 12,000+ employees. • Delivered 6 proprietary petrochemical technology license packages to clients in China, Taiwan, Saudi Arabia, and Germany. Proven track record of guiding operations and successful troubleshooting with frequently travel to client sites to offer support• Facilitated month-long bilingual training for 16 engineers and managers for a client in China to coach and mentor technical plant operations and effective management• Collaborated with clients, contractors, and co-licensor from 3 countries to deliver a new plant in China; led the team from design phase to successful startup within 12 months

Aberdeen, Gb

Provided process engineering expertise at engineering services provider for 350+ petrochemical manufacturing and power generation clients. • Determined optimal design specifications for process equipment using process simulation software to achieve desired product quality and yield• Projects included greenfield designs of aromatics extraction plants, 12 KBPD MTBE to Indirect Alkylation revamp, and 40 KBPD hydrotreater to ULSD revamp • Delivered professional development presentations to educate 40 engineers on design conditions calculation process at the invitation of team leaders to facilitate project execution

Neubiberg, München, De

Provided process engineering expertise at small-cap manufacturer of semiconductor memory devices used in mobile and automotive electronics. • Invented and standardized quality assurance procedures that were later adopted plant-wide during 1-year rotational program that allowed me to experience different engineering roles within the wafer fabrication facility• Led several key tool testing, start-ups, and qualifications to expedite upgrade and production of 300 mm wafers as process engineer in etch department• Performed analysis on KPIs that led to insight to correct erroneous fabrication procedures resulting in increased yields from <85% to >95%

Bs, Chemical Engineering

Master Of Business Administration (Mba)