Assists the Executive Director of Housing, Residential Life and Community Standards with the overall administration of the Residential Life program including direct, daily supervision of the Resident Directors and Graduate Assistant/Intern staff; coordinate selection and training programs for professional staff and student staff, as well as, continual professional development initiatives for all staff; Coordinate department programming, RHA programming, and Hall Councils including maintenance of credit card processes, and oversight of department wide programming initiatives; assist with the expansion of the Special Interest Living Communities including program management with the respective Resident Director; assist in the formulation of residential policies and procedures; coordinate winter and summer break housing; assist in the investigation and adjudication of alleged violations of the Code of Community Standards.

Recruited, selected, trained, and supervised Resident Directors and Graduate Assistant(s); Oversaw all aspect of the Resident Assistant program which includes but is not limited to selection, training, and team development to name a few; Oversaw all aspects of the residential living experience on campus such as community development. Facilitated the application process of Residential Learning Communities while collaborating with Faculty and Staff Associates; managed restricted and non-restricted budgets; advised Residence Hall Association; served on the President Commission on the Status of Women and Sexual Assault Response Team.

Directly supervise the Graduate Assistant for Residential Education and Services, Summer Assessment and Technology Coordinator, and indirectly supervise three Resident DirectorsOversee $15,000 budget, recruitment, selection and training of up to 200+ student volunteers for fall opening move-in daysParticipate in a second tier for emergency on-call rotation with senior administrative staff Serve as a university conduct officer for the Office of Student Conduct AdministrationChair of the Marketing, Assessment, Technology, and Social Justice committeeMember of the Sexual Assault Response Team and Associate to the Hawk Hall Community Service Residential Living Learning Community  Taught EDG 310: Residential Education and the College Student (2 credit course)Develop, implement, and maintain a projected assessment planEnrich marketing plan for department's communication goals, including webpage, social media, and brochures while ensuring all materials meet University policy and standardsTrain residential staff on current and new windows operating systems, Wufoo, Banner, and StarRez software, assessment, learning outcomes, team dynamicsLiaison with the Office of Technology Services (Ellucian) to manage residential life’s technology needs

Administered daily operations of co-educational halls to create community through student engagement and developed residence life paraprofessional staff members’ programming and community-building skills Counseled students dealing with various topics such as sexual assault, eating disorders, family and economic concerns, alcohol and drug abuse, roommate conflicts, and academic challengesOrganized and supervised duty rotation, 24-hour Desk Attendant and Administrative Assistant student staff schedule and payroll, formal performance reviews, one-on-one meetings, residence life employment action processes, staff meetings, and staff development exercisesMaintained all judicial records, advised Effective Living Council and assured accuracy of conduct process while working with Chief Judicial Officer Managed and assessed accurate inventory of keys, supplies, residents’ personal and judicial files, data entry, damages, billing, assignments, room changes, room selection, contracts, and bi-weekly room inspections

Cultivated and supported a diverse community of 508 first-year, international, national exchange and transfer studentsPrepared, managed, and implemented check-in and check-out processes for residentsProduced departmental programming, fiscal, occupancy, payroll, opening and closing reportsDesigned and conducted in-service trainings for paraprofessional residence life staff members

Established a community for 89 first-year residence hall students and 300 upper-class students in apartment living by providing academic assistance, social interventions, and programs using the wellness model wheelProvided mediation, conflict resolution, and crisis intervention for students while enforcing and educating residents about housing policies and proceduresCo-supervised, hired, trained, and scheduled office assistant staffAided Area Coordinator with administrative tasks including payroll, evaluations, room changes, check-outs, opening and closing of residence halls, and staff selection