Cindy Schmid Email & Phone Number

GM Rencen, Detroit, MI

- Leader in launching and implementing national and regional events and promotions including many co-marketing sponsorships (i.e. Jon Bon Jovi Tours, RocknRoll Marathon Series, Hands on Home Habitat for Humanity, Target initatives, Brooks Running Team, Hansons Distance Project, Nike+ Human Race, Lifetime Fitness, and many grassroot initiatives)..

- Project Leader in development of retail operational processes and training development.- Strategy development included the launch of a new Used Cars from Saturn program, CRM processes, Lease Retention retail strategy, Sales and Service Brand Critical Standards.- Facilitated cross-functional decision making task force.

- Managed team of 30 people (including trainers, writers, artists)- Led team through development, launch, and implementation of many retail training courses including culture and values, sales process, fixed operations, retail hiring practices.- Developed strategies to include in training development through experiential learning.- Managed and facilitated.

- Managed team of 5 training specialists along with writers, artists, trainers.- Developed and implemented a new Sales Consultative Workshop including a first-time Ride and Drive experience.- Launched first Saturn national Ride and Drive activity.- Developed "Knowing the Competition" as a tool for retail sales consultants.- Developed and launched retail.

- Wholesale representative contacting 13 metro dealers in Orange and southern Los Angeles Counties representing 21% of Los Angeles Zone's Buick sales- Consult with dealers to promote customer satisfaction, improve market penetration, and maintain dealer profitability through sales training, product promotions, advertising, product distribution.

- Developed and implemented extensive dealer selection process to select the "best" qualified dealers in the U.S. for successful implementation of a superior retail network.- Analyzed market penetration, quality indexes, financial statements; conducted field assessments in 35 major metro dealerships; recommended, selected and followed dealers through.