I help health plans and other healthcare businesses to acquire, onboard, and service clients with superior marketing and communication operations. I can reduce disparities by promoting services in the culture and language of member’s preferred languages and health literacy. I can provide technology tools and processes that personalize communications, offering language translations, large font, braille, audio, and other ADA 508 compatible versions. Are you concerned about health equity, gaining new customers, or reducing the cost of health coverage? Let's blaze some new trails together!About me: My favorite humans call me Grammy (Bimmie, if they can't pronounce "gr" well yet!)Areas of expertise: Health Plan Communications, Creative ideation, Digital document automation, B2B sales, Healthcare Continuing Education, HIPAA and Cybersecurity; CMMC; Robotic Process Automation; Referral & Order Management; Telehealth/virtual health; SPSS marketing research and analysis; Interoperability/documentation; Precision Medicine; ECM; Enterprise Radiology platform; Managed Print; Managed Users; Document Capture, transmission and storage; Clinical process improvement; VBC Population health; Go-to-Marketing Planning & Execution; Technical writing/Knowledge base development; SaaS; Negotiation and Collaboration; Coaching and Mentoring; Grant writing and RFP responses; ECM; 3D Printing
Listed skills include Healthcare, Training, Management, Team Building, and 43 others.