Cindy Volkmann Email & Phone Number

Neptune Beach, Fl, Us

Santa Monica, Ca, Us

Spearhead the growth and management of a dynamic customer base business, consistently achieving double-digit year-over-year expansion. My role centers on leading high-performing teams dedicated to delivering exceptional customer business objectives and results for our clients while cultivating a high-achieving sales organization.Successfully building and nurturing top-tier teams and developing cross functional alliances, I excel in fostering a collaborative environment that prioritizes client outcomes while balancing customer satisfaction, employee engagement, and company objectives. This strategic approach has been instrumental in driving sales growth within our existing client base and overseeing client renewals.Responsible for managing a cross-discipline team of 38, including 5 managers, responsible for a $150M ARR portfolio representing one-third of Cornerstone OnDemand’s North American business. This portfolio encompasses a diverse range of clients from legacy systems such as CSOD, SABA, Halogen Talent Space, Lumesse TalentLink and edCast LXP. Strategic responsibilities include process and system standardization, go-to-market (GTM) strategy, account-based marketing, capacity planning, and expanding alliances in alignment with the Annual Operating Plan.

Dublin, California, Us

As a key leader at Saba, I manage a team of Services Sales Managers and am responsible for positioning the company’s full suite of service offerings to both prospects and existing customers. My role involves collaborating with Saba’s field sales and services delivery teams to develop and execute effective account and territory plans.I oversee all aspects of services sales, from proposal through to close, and am actively involved in the development of new service offerings. Leveraging extensive experience and consultative selling skills, I have successfully positioned and closed a range of services—including consulting, support, education, and managed services—consistently exceeding sales quotas each year.My strategic approach and deep understanding of client needs ensure the delivery of tailored solutions that drive business growth and enhance client satisfaction.

Iselin, New Jersey, Us

Proven ability to build and lead a team of Solution Consultants while establishing processes for discovery, services scoping, and sales, and ensuring effective hand-offs to the Services Team. Adept at collaborating with executive leadership and product teams to forge external partner relationships and develop add-on products that enhance service offerings and drive revenue.Developing and pricing implementation packages and add-ons for a comprehensive suite of services. Expert in assessing implementation levels of effort and complexities to create tailored scoping materials and Statements of Work (SOW) for prospects and customers.Recognized for creating streamlined, effective solutions that drive sales, client success and optimize operational efficiency. Strategic approach to problem-solving and a commitment to delivering high-quality results.

New York, Ny, Us

Responsible for successful plan development and execution of LivePerson growth within a Global Strategic Group Account (one of LivePerson’s top revenue producing, multi-national/super-regional, or high potential accounts) through proactive guidance to the customer and increased customer satisfaction.

Chicago, Il, Us

Build out team of account managers to focus on customer relationships, service and satisfaction for key accounts. Implement processes for quarterly business reviews, account planning, software adoption and strategic initiatives. Manage team for license renewals and work to streamline processes. Lead team for pre-sales activities for Professional Services for client discovery and service sales. Let to additional total service revenue as well as increased opportunity close rates.Manage efforts for start-up product to build implementation team of senior consultants and project managers. Oversee efforts to develop implementation processes and project management. Build relationships within team and across products and departments to enhance overall offering. Lead and participate in cross-functional efforts with Product Management and Development to offer best practice, industry experience and product direction/requirements. Work closely with Sales team to train and identify target opportunities. During sales cycle participate in sales calls as SME, conduct in-depth discovery and product demos to help close deals. Awarded 'Sales MVP from Services'

Dublin, California, Us

Manage virtual team of Engagement Managers and Consultants for HR, PR and TLM implementations for growing start up organization. Includes executive client relationship management; lead efforts with and contribute to product offerings; professional service sales presentations and analysis and client communications.

Vienna, Virginia, Us

Hannover, De

Washington, Dc, Us

Mba, Accounting

Bachelor Of Science - Bs, Business Administration And Management, General