Cinnamon Bombard Email & Phone Number

United States

Indianapolis, Indiana

The largest independent provider of end of life services in the Midwest with 40+ locations serving over 10,000 clients. The combined companies employ approximately 420 people.As the VP of Sales and Advance Planning, responsibilities included working with other senior leadership in serving families through partnerships. Managed an advance planning goal of $30M dollars in Cemetery and Funeral Sales. Hired, trained, and led a sales team of 28 people as well as an Admin team of 12. Grew the business through effective marketing, strategic pricing and product offerings, customer satisfaction and building a strong team that was honest, hardworking and humble. Oversaw CRM implantation and effective use to grow sales and customer follow up. • Manage sales staff of 28; and administrative staff of 12• Grew sales revenues by 250% through strategic hiring, effective marketing, and developing new lead sources • Oversaw the planning, design, construction, and sales of 40 cremation gardens/columbariums, 20 mausoleum buildings, and 15 traditional garden sections• Recruited, trained, communicated job expectations, and provided direction, support, and motivation to meet team sales target for in-home and business-to-business cemetery property and arrangements• Developed effective lead source and follow up procedures to ensure sales team achieved customer expectations• Improved sales objectives totaling $30M annually with $8M in preneed funeral sales, and $22M in at-need and advance planning for all cemeteries • Responsible for identifying and analyzing market trends and responding to customer needs• Responsible for the daily activity and productivity of customer sales forces located at 13 cemeteries including the Catholic Cemetery Association• Created effective marketing campaigns through websites and various social media platforms

Indianapolis, Indiana, United States

Don Pablo's was an American chain of Tex-Mex restaurants founded in Lubbock, Texas, in 1985. At one time, this chain had as many as 120 locations throughout the United States and was the second largest full-service Mexican restaurant chain within the United States.Responsible for creating an outstanding customer dining experience through providing excellent service and food, resulting in an overall positive experience.• Oversaw opening of 10 new locations• Hired and trained front of house staff• Consistently achieved sales and customer count goals• Maintained balanced financials including food, liquor, and labor costs