- First point of contact at the HR Office, improving workflow efficiency resulting in reduced response times and increased employee satisfaction.- Managed a payroll process exceeding 500k euros for all employees, ensuring consistent on-time payments and minimal errors.- Performed all necessary duties according to Four Seasons Standards, as measured by consistent compliance audits and positive internal feedback.- Maintained employee digital and physical files updated according to local laws, shown by zero compliance issues during audits.- Assisted with planning and execution of employee relations initiatives, resulting in improved engagement and participation rates, by coordinating events, feedback sessions, and wellness programs.- Organized training rooms and prepared materials for sessions, as measured by positive participant feedback, by supporting the Learning Manager with data recording and material distribution.