Cinzia Tavernini Email & Phone Number

Copenhagen, Dk

Copenhagen Area, Denmark

Copenhagen Area, Denmark

As CEO of Globase International ApS, I touch every part of the business from an operational to a strategic level. I am directly responsible for marketing, sales and client services.Being part of MailUp Group, the marketing technology group ranked among the fastest growing companies in Europe (Deloitte’s Technology Fast 500 EMEA, December 2017), I've made it my mission to help our clients maximize the potential of their online marketing activities. For that purpose, I meet with them on a regular basis, so they can evaluate new marketing programs, training opportunities and continued business growth.

Copenhagen Area, Denmark

Globase International ApS is part of MailUp Group, a marketing technology group operating in 50 countries worldwide. After becoming a leading player in the ESP sector and being listed on the AIM market of the Italian Stock Exchange, MailUp has embarked on a path of growth by acquiring both established and emerging companies, among which Globase. MailUp Group's portfolio is completed by BEE – an email editor launched in 2014 as a complementary business line which already has 1 million users worldwide. Today MailUp Group is ranked among the fastest growing companies in Europe, entering Deloitte’s Technology Fast 500 EMEA as of December 2017.At Globase, I am in charge of all revenue generation coming from new business and existing clients. Besides that, I look after:- Developing, supporting and executing a shared revenue strategy for the Nordic and DACH Region. I oversee all revenue streams, from building the sales process to fine tuning and scaling it.- Brand Positioning to articulate the solutions portfolio, the corporate brand message and the value differentiators to customers, prospects, and partners.- Defining all sales procedures (e.g. Jira/Confluence/CRM etc.)- Consulting potential and existing clients on online marketing programs to drive additional business through their direct marketing activities.- Engaging the market with inbound and outbound marketing programs.- Devising strategies to execute closed-loop customer acquisition and account-based marketing campaigns, using a mix of paid, earned and owned media (e.g. inbound, outbound, email, telesales, webinars, white papers, SEO search, web lead generation, events).

Milan Area, Italy

I lead and manage a team of four sales consultants and I am directly responsible for reaching quarterly goals.Current position also entails taking inbound leads and establishing a sales relationship with prospective clients, with focus on international markets. Taking prospective clients through online demos or traveling for an in-person meeting with team. Consulting with potential clients and existing clients on online marketing programs to drive additional business through their direct marketing activities and convert more visitors into sales. Other responsibilities include: handling complex sales cycles from beginning to end; effectively handling sales objections, attending trade shows and cold calling to generate new opportunities.

Frankfurt Am Main Area, Germany

Responsible for sales and operations in the Italian market. Daily management of marketing campaigns with clients and partners on the Italian market. Online Campaign Optimization.Lead Generation. Set up of co-registration and co-sponsoring campaigns.eGENTIC is a living room-based startup founded in 2001 which has now become a global market leader in the fast growing market for lead generation. eGentic generates more than 2.5 million leads each month for over 1000 clients – from medium-sized companies to multinational corporations. 200 employees (incl. subsidiary companies) ensure the flow of premium quality leads worldwide, and highest reliability in accordance with national and international standards for new customer acquisition.

Francoforte Sul Meno, Germania

International business development with focus on Italy and European markets. The company, founded in 1985, is the world's only full-spectrum manufacturer and distributor of patented racking solutions specializing in the automotive industry.

Swindon, Gran Bretagna

Founded in 2001, Shopatron is the No. 1 retail-integrated eCommerce solution for branded manufacturers, distributors and multi-channel retailers. Working with more than 1,000 manufacturers and 18,000 retail partners across 35 industries, Shopatron offers an innovative and flexible approach to eCommerce that matches the unique needs of branded manufacturers and multi-channel retailers. Manufacturers like Rossignol, Polaroid, Ducati, Mizuno, Faber Castell, Cleveland Golf, Sparco Motor Sports and many others are enabled to sell direct to consumers without channel conflict.In my role as a Multilingual Customer Support Representative I assisted customers, retailers and branded manufacturers in Italian, German and English by phone and email. Beyond that, in the course of the months I expanded my duties to assisting the customer service team with order administration reviews and incident resolution, fulfillment partner qualification, training for new fulfillment partners, order review for potential fraudulent orders, identifying new fraud patterns and trends, monitoring and coordinating the day-to-day activities of fulfillment partners, the identification of repeat incidents and the subsequent problem management process, undertaking the management of incidents and the assignment of requests within agreed SLAs ensuring their effective and timely resolution.

Brighton, Gran Bretagna

Planet Travel Ltd. is a UK based luxury sports travel company specializing in tailor made tours and watersports orientated travel.My duties included co-work with company director in order to source further accommodation and develop new contacts in specific tourist areas, invoicing clients, Customer Relationship Management, review of promotional texts on the company's official website, market research activity in order to identify the main trends and competitors for a new holiday type offered by the company, communication with clients by email, phone or post and management of mid-sized database systems developed in Microsoft Access and Microsoft SQL Server. Reference letter available in English.

Bensheim, Germany

Secretarial, bookkeeping and organizational duties, including customer relationship with clients and co-work with company manager for marketing research. Reference letter available in German.

Arco

Internship at Ingarda Trentino S.p.A., local Information Office for Tourism in Arco, Italy. Main duties included communication with local stakeholders and travel agents, customer communication, booking, administration and accountancy.

2 Term Period Of Study, Within The Llp-Erasmus Student Exchange Program Of The University Of Trento

Ba In Language Mediation And Literary Communication, Languages, Linguistics, English, German, Business, Tourism, 110/110 Cum Laude