Senior System Administrator
Current• Designed, implemented and tested successfully the remote access technology to enable a seamless transition to our over 2000 users to work from home and to ensure business continuity.• Lead the virtualization project that migrated VMware 6.5 to Nutanix AHV. This improved VMs overall performance by over 80% and achieved 99.98% uptime .• Re-designed and re-built backup and DR systems, applied best practices and established testing procedures for backups and failover/failback according to the RTO/RPO requirements.• Implemented best practices security standards on all systems.• Managed and mentored a team of System Administrators and Tier 1, 2, 3 System Support Specialists, to support all IT services for a number of companies under Paladin umbrella both in Canada and in US.• Collaborating with vendors and contractors to establish a healthy IT infrastructure.• Meeting with stakeholders, VPs, Directors and Managers, advising on how to best leverage IT infrastructure while keeping costs low.• Managing various IT projects like continuous IT systems improvement, merging IT assets for various acquired companies, onboarding new offices, deploying new application suites.• Involved in development of procedures and systems with the goal of achieving ISO 27001 certification.• Maintained all IT control documents and asset management databases.• Provided off-hour support to business to ensure a seamless experience for customers.
